Project Coordinator

Project Coordinator

EMPLOYER INFORMATION: Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

PURPOSE:

Project Longevity is a comprehensive initiative to reduce gun violence in Connecticut’s major cities.  Through Project Longevity, community members and law enforcement directly engage with members of groups that are prone to commit violence and deliver a community message against violence, a law enforcement message about the consequences of further violence and an offer of help for those who want it.  Our Project Longevity Care Coordination Program is a resource for Project Longevity team and law enforcement to support these group members, families and other’s impacted by violence. 

The Project Coordinator position is a direct care position working with individuals and families referred by the Project Longevity Program to provide wrap-around and trauma informed service coordination.  The Project Coordinator is a member of the Service Coordination team that seeks to ensure participants receive tailored services to meet all of their unique needs. The role includes all facets of case management from initial assessment, identification of participant needs, case planning, prevention and reintegration interventions, and services, as well as facilitating links with the participant's natural support network and external providers.

The Project Coordinator possesses comprehensive knowledge and expertise in:

• Social services, neighborhood dynamics, political landscape, and community stakeholders in greater New Haven

• Collaborative leadership, fostering seamless partnerships across multiple organizations

• Providing specialized support to individuals and families with complex needs, including physical/medical health, behavioral/mental health, social determinants of health, and crisis intervention

• Family-centered approach, acknowledging historical and generational trauma, and utilizing trauma-informed and anti-racist practices to address health disparities

• Cultural humility, diversity, inclusion, and belonging, with a commitment to community-based efforts

• Proficiency in care management technology platforms, with accurate and efficient documentation

• Adaptability and responsiveness to the evolving needs of the Project Longevity Program

• Corrections and Law Enforcement, with in-depth understanding of criminal justice terminology, principles, procedures, and interrelationships

• The Project Coordinator demonstrates exceptional ability to work collaboratively, think critically, and adapt to changing circumstances, ensuring comprehensive support for individuals, families, and communities

KEY RESPONSIBILITIES:

The essential functions of this position, include, but are not limited to: 

• Drive program success by ensuring timely and accurate completion of standardized forms and adherence to established procedures.

• Serve as a strategic liaison between Project Longevity teams, law enforcement partners, and community agencies to facilitate collaborative problem-solving and consultation.

• Deliver high-quality, trauma-informed support services to assigned families using the Wraparound approach, both in-home and in the community.

• Coordinate seamless case conferences with referring contacts and lead balanced Family Team Meetings to ensure comprehensive support.

• Pursue Wraparound Certification through rigorous training modules to maintain model fidelity and expertise.

• Actively participate in Project Longevity Call-ins, community meetings, and events to promote the program and build strategic relationships.

• Provide direct care to adults, children, and families with empathy and cultural sensitivity.

• Engage in continuous learning and professional development to enhance knowledge and skills in the Wraparound Model and Project Longevity initiatives.

• Leverage technology platforms to streamline needs assessments, care planning, referrals, and documentation, ensuring data accuracy and compliance.

• Champion a trauma-informed, anti-racist, equity approach to improve health and well-being outcomes for all participants.

• Maintain meticulous and timely documentation in Electronic Health Records, ensuring compliance with regulatory standards.

• Collaborate with the Project Longevity team to identify and address service gaps, ensuring program excellence and integrity.

• Embrace additional duties with enthusiasm and dedication, contributing to the program's success and growth.

EDUCATION AND EXPERIENCE:

• Degree in a behavioral health or criminal justice field preferred (three years related)

• Experience working in an in-home setting, criminal justice and behavioral health

• Knowledge of social services, neighborhoods, political landscape and community stakeholders throughout greater New Haven

SKILLS:

• Familiarity with the New Haven community and New Haven area resources

• Strong collaboration, organization and community engagement

• Proven ability in care coordination, case management, working with children and families

• Proven ability in complex problem-solving and critical thinking skills

• Comfortable with technology, provider referral and member data systems; experience with electronic health/medical records a plus

• Team Management and/or Group Facilitation experience

• Documentation and Reporting experience; Tableau experience a plus

• Adaptability with cross-cultural and bilingual/multilingual community; bilingual preferred 

COMPETENCIES:

Must demonstrate the following competencies:

• Diversity and Inclusion:
  Foster an environment in which all members of the organization/agency community, from staff to providers, partners and clients (HUSKY Health), are treated equitably and are able to contribute fully and meaningfully to the mission of the organization/agency.  Employees must make every effort to:

• Treat others with respect

• Practice cultural humility

• Elicit and welcome different points of view

• Uphold trauma-informed and anti-racist practices

• Integrity:
  Act ethically with honesty and consistency regardless of the situation. Employees must make every effort to:

• Be accountable for his/her/their own actions

• Make decisions based on what is better for the families and employees

• Build and maintain trust among co-workers and our families

• Uphold honesty in all actions 

• Excellence:
  Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners.  Employees must make every effort to:

• Utilize data and research to provide the highest quality of care 

• Regularly participate in professional development to stay current with the  most recent and progressive “best” practices

• Promote continuous quality assessment and improvement

• Communication:
  The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others.  Employees must make every effort to:

• Oral Communication

• Speak clearly and in an organized manner that can be easily understood

• Express ideas concisely and respectfully

• Summarize or paraphrase his/her/their understanding of what others have said to verify understanding and prevent miscommunication

• Hold herself/himself/themselves accountable for pitch, speed, tone and volume of voice while speaking

• Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance

• Written Communication

• Write clear and concise sentences devoid of grammatical and spelling errors

• Tailor writing style to the audience of the message

• Write in a respectful and tactful manner

REQUIREMENTS:

• Valid driver’s license and reliable transportation

TRAVEL:

• This role may require travel throughout the Greater New Haven area.  

PHYSICAL ABILITIES:

• 20% of the time is spent making repetitive motions

• 20% of the time spent sitting

• 30% walking, bending, standing, stooping, crouching or kneeling

• 30% of the time is spent using hands to type, write, or use controls

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

ENVIRONMENTAL CONDITIONS

• Indoors, Environmentally controlled

• Close Physical Proximity to coworkers

• Outdoors, in community settings within members’/families’ homes and neighborhoods 

Salary : $55,000