What are the responsibilities and job description for the Property Manager, Student Housing position at Coastal Ridge Real Estate?
What You’ll Do:
As a Property Manager, you’ll oversee the property’s operations to ensure that exceptional service is delivered to all residents and the property is meeting its financial goals. You’ll also serve as a leader in our organization, championing the Coastal culture and ensuring associates have the tools, resources and direction to be engaged and successful. This is a full-time, exempt position reporting to the Regional Manager.
Where You'll Work:
Lumen on 9th is a 508-bed brand-new apartment community in Columbus, OH. The community is conveniently located off High Street, steps from The Ohio State University. On-site amenities include a resort-style pool and hot tub, outdoor grilling area, large LED jumbotron TV, bike storage and more. Each studio, 1-, 2-, 3-, 4-, & 5-bedroom apartment is fully furnished and complete with stainless steel appliances, hardwood-style flooring, private bathrooms, in-unit washer and dryer, and more.
Your Responsibilities:
- Ensure community meets all monthly, quarterly and annual financial and operational targets, including achieving the highest possible net operating income through effective cost control and revenue improvement programs.
- Oversee and participate in all aspects of leasing production, including leasing administration, marketing activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
- Oversee and participate in all aspects of rent collections, file necessary evictions and ensure landlord/resident laws are followed.
- Oversee, assist and hold accountable all office and maintenance team members to ensure proper execution of individual responsibilities, while promoting a positive work environment.
- Train and mentor individual team members to ensure the understanding of approved policies, procedures and protocols to perform daily responsibilities.
- Perform difficult staffing duties including hiring, terminations, and corrective actions.
- Provide excellent customer service including managing resident retention, monitoring timeliness and quality of service requests and ensuring aesthetic standards are maintained to the highest level for all aspects of your community.
- Ensure completion, accuracy, and timelines of all regular and ad-hoc reporting requirements.
- Identify and communicate both operational and financial risks to corporate management and establish corrective action plans.
- Act as the primary point of contact between the corporate office and property, interacting with investors as necessary.
- Other tasks as directed and assigned.
Required Qualifications:
- High school degree or equivalent required, bachelor’s degree in Property Management, Business or related field preferred.
- 3 – 7 years’ progressive experience in a student housing property management role. At least two-years prior Property Manager experience preferred.
- Experience with Entrata, Onesite, Yieldstar or similar software systems preferred.
- Intermediate experience with Microsoft Excel, including experience creating formulas, sorting, filtering, etc.
Salary : $73,000