What are the responsibilities and job description for the Technical Support Coordinator position at Codetru?
Job Title: Technical Support Coordinator (Hybrid)
Location: CINCINNATI SERVICE CENTER 4000 PL, Mason, OH 45040
Duration: 04 Months Contract
Job Description:
· Store Systems Support -Technical Support Coordinator
· Start: ASAP Duration: 12/31/2025(potential extension)
· Others We have a new brand that is coming to the call center, and we are now going to be looking for a candidate that could work Thursday-Monday.
· At this time, the hours aren't set, but would probably be between 8-5, but could change.
· It wouldn't be later than end time of 6pm.
· ONLY submit candidates that can convert without a fee after 90 days.
Technical Support Coordinator - NAIT
· REMOTE deskside support CHAT- Training will be IN PERSON!
· Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)
· Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
· Basic Hardware and software application trouble shooting skills
· Monday – Friday for the first 3 weeks they're with the company, in-person. Once training has been completed, they will go home and work remotely 2 days a week and in office 3 days a week. Training hours will be 8-4:30 Monday-Friday.
· Once training is completed, their shift will be Monday-Friday 9:30am-6pm.
· Agencies will be billed $2,000 for missing equipment
Technical Support Coordinator
· Store Systems Support REMOTE deskside support CHAT- Training will be IN PERSON!
· Basic Technical knowledge of Microsoft Windows – able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)
· Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
· Basic Hardware and software application trouble shooting skills Looking for candidates with strong empathy skills/retail background preferred Monday – Friday for the first 3 weeks they're with the company, in-person.
· Once training has been completed, they will go home and after 30 days will come back in for a week for uptraining. Agencies will be billed $2,000 for missing equipment.
Job Type: Contract
Pay: $20.00 - $21.00 per hour
Benefits:
- Health insurance
Work Location: In person
Salary : $20 - $21