What are the responsibilities and job description for the LCB Licensing Technician 1 position at Commonwealth of PA?
The Pennsylvania Liquor Control Board is seeking a highly motivated and specialized candidate with clerical experience and great customer service for our Licensing Information Center. As a LCB Licensing Technician 1, you will have the opportunity to utilize your clerical experience with answering telephone calls and assisting walk-in customer inquiries regarding the licensing process, specific applications, licenses and permits. You will review, process and approve license renewal applications and related documentation in support of the selective liquor licensing program administered by the Pennsylvania Liquor Control Board through the Bureau of Licensing. In addition to routinely answering telephone calls, typical examples of work include renewals, special occasion permits, change of officers (club), correction to license, approval of managers, and Sunday Sales permits. This position offers a great office environment with a benefit package that includes health insurance, retirement plan, paid vacation and sick time, prescription, dental and vision plans.
In this position, you will examine, evaluate and approve applications for different types of licenses and permits as mandated by the Liquor Code, subsequent amendments and by the adoption of Board regulations, precedents and policies, controlling the manufacture, purchase, transportation, storage, delivery, sale and consumption of liquor, alcohol, and malt or brewed beverages. Work is performed independently on routine assignments and more direct instructions are received only for new types of duties. You will also examine applications supporting documents, and fees for the various types of licenses and permits processed in the Bureau to determine their correct execution and eligibility of the individual applicant or corporation and the premises to be licensed for the license or permit as set forth in the application.
You will approve application for renewal licenses and permits and certain types of new permits such as amusement permit, Sunday sales permits, off premises sales permit, extended hours food license, and special occasion permits, when all statutory and regulatory requirements are met and the application, supporting documentation, and fees are in proper order. You will also review investigative reports to determine adherence to statutory, regulatory and policy requirements.
You will input data on POSSE, maintain updates and control issuance of renewal licenses, verifying tax clearance information and inserting proper warning codes. You will also utilize POSSE for research of licenses issued by the Board.
Work hours and additional information:
Full-time employment- Work hours: 7:30 AM - 4:00 PM, Monday - Friday
- You will have the opportunity to work from home (telework) part-time. You will need to report to the office one week at a time. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Further details will be discussed at the interview.
Qualifications:
Minimum Experience and Training Requirements: Three years of clerical experience supporting a legal, licensing, or other regulatory program requiring the application of statutes, program policies, or industry regulations, and graduation from high school; OR any equivalent combination of experience and training.- Must meet PA residency requirement – For more information on ways to meet PA residency requirements, follow the link and click on Residency
- Do not submit resumes, cover letters, and similar documents. These documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position or to determine your score. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Must be able to perform essential job functions.
Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals)
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
-
You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Learn more about our Total Rewards by watching this short video!
Health & Wellness
We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, six weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.
Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.
For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box.
- Eligibility rules apply.
