Behavioral Health Liaison Supervisor

Position Overview:

The Behavioral Health Liaison Supervisor is responsible for supervising a team of Behavioral Health Liaisons (BHLs) as it relates to their respective functions at CBH and off-site locations. The Behavioral Health Liaison Supervisor coordinates the referral, admission, discharge and aftercare coordination process for assigned CBH members across various service systems.

Essential Functions:

• Build and maintain a strong functional team through effective recruiting, training, performance management, coaching, team building and succession planning.
• Review caseloads, provide guidance on cases as needed and ensure agency policies and procedures are followed.
• Provide case coverage as needed.
• Facilitate and participate in interagency team meetings with providers, members and other system personnel.
• Maintain and update member and provider information as necessary.
• Schedule and facilitate provider site visits to build a collaborative relationship and to ensure knowledge of community resources.
• Monitor monthly team data for continuity of operations

Position Requirements:

• Education: Bachelor’s degree in Social Work or related field
• License/Certification: PA Child Abuse Clearance required
• Must be fully vaccinated
• Relevant Work Experience: Minimum of 3 years of experience providing direct service in the behavioral health field, preferably in a leadership role
• Skills:
• Strong understanding of adult and children’s behavioral health systems and all levels of care
• Strong interpersonal and verbal and written communication skills
• Proficient with Microsoft Office, specifically Word and Excel, and able to type at least 20 words per minute
• Ability to work independently
• Compliant with HIPAA regulations

Equal Employment Opportunity: CBH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, gender identity, sexual orientation, individual genetic information or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. CBH will determine reasonable accommodation on a case-by-case basis in accordance with applicable law.