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Administrative Assistant

Community Teamwork Inc
Lowell, MA Full Time
POSTED ON 2/3/2023 CLOSED ON 5/29/2023

What are the responsibilities and job description for the Administrative Assistant position at Community Teamwork Inc?

Administrative Assistant

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low income individuals and families.

At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

We offer:

  • Casual work environment
  • 4 weeks of Paid Time Off
  • 37.5 hour work week
  • Medical
  • Dental
  • Vision
  • Paid Life Insurance
  • Tuition reimbursement
  • 12 paid holidays (includes 1 Floating Holiday)
  • Paid sick leave
  • Career advancement and professional development
  • 5% contribution to your 401K whether you participate on your own or not.
  • Great co-workers and a great mission with an outstanding Community Action Agency

Responsibilities include:

We are seeking an Administrative Assistant who will be responsible for providing a wide range of administrative and office support to the management team throughout various CTI programs to ensure the efficient operation of the department. Responsibilities include: provide administrative support for management team. May include: billing and report generation; entering and retrieving statistical data; compiling reports; maintaining and updating project address lists; responding to information requests by assembling informational packets and mailings; preparing monthly reports; copying and dispersing flyers, newsletters and outreach materials; assist with event planning; may manage reception area to ensure effective telephone and mail communications both internally and externally and provide excellent customer service to visitors; may staff reception desk, answer incoming calls and greet visitors and clients; establish, maintain, and update filing system to ensure accuracy of files. Integrate a DE&I lens in all activities, encourage colleagues to engage in DE&I work, and contribute to our mission of building a more diverse, equitable, and inclusive organization for our employees, clients, and partners; requires ongoing investment in a personal and professional journey to understand identity and address unconscious bias, power, and privilege.

Qualifications include:

  • High School Diploma or equivalent required.
  • Associates Degree preferred.
  • 1 year of clerical, receptionist and/or office experience required.
  • Pleasant personality and professional telephone manner is essential.
  • Excellent organizational, oral and written communication skills, customer service skills.
  • Ability to work well under pressure and have good problem solving skills.
  • Ability to manage multiple priorities and work in a fast-paced environment with minimal supervision.
  • Good attention to detail and ability to maintain confidentiality essential.
  • Proficient computer skills to include: Windows, Microsoft Word, Excel, Internet, and comfort learning new software and tracking systems.
  • Desire to work with low-income, culturally diverse, and at-risk families
  • Ability to work effectively with and meet the needs of people from a diverse range of backgrounds, cultures, and identities, including underserved communities and people from the different racial groups, socioeconomic statuses, nationalities, and languages that make up CTI’s clientele.

Commitment to Diversity Equity and Inclusion

Community Teamwork is committed to an equitable, non-discriminatory, and anti-racist approach in all components of our organizational structure and operations, including the job application process. We recognize that people of underprivileged backgrounds and underrepresented identities often are not afforded equitable access to resources, opportunities, and professional development. We offer professional development, training, and tuition reimbursement opportunities to ensure that you and CTI are set up for success. We encourage you to apply if you see an opening that is exciting to you and include examples of your work that you feel demonstrate your qualifications. Please feel free to speak to all experiences, skills, and educational certifications that you feel are relevant. We look forward to reviewing your application.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.


This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.

Salary : $30,400 - $38,500

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