What are the responsibilities and job description for the Digital Accessibility Business Analyst position at Compunnel Inc.?
- This position is responsible for performing the following duties:
- Evaluate conformance with Web Content Accessibility Guidelines (WCAG)and usability standards aligned with enterprise accessibility guidelines.
- Produce work products, as appropriate, including business requirements documentation, workflows, business rules, process flows/models using Visio, and training materials/job aids for accessibility
- Provide recommendations to refine business processes related to accessibility and associated
- Provide Tier II level support for tracking accessibility defects and issues.
- Assist content managers with review of agency collections and content for accessibility needs.
- Develop readiness assessments and associated reporting and metrics.
- Build subject matter and mission expertise in each agency business model and productive relationships with customers.
- Document business requirements for accessibility, providing guidance to refine processes to conform with compliance standards.
- Review system changes requests to ensure completeness with respect to accessibility compliance
- Collaborate with development, design, content and other teams throughout the software development lifecycle to ensure that accessibility requirements are incorporated into processes and procedures
- Collaborate with the Secretariat IT Accessibility Officer to work on additional projects as assigned
- Preferred Knowledge, Skills & Abilities:
- Knowledge of assistive technologies including screen readers, speech-to-text- software, magnification tools and keyboard and mouse emulator products
- 1-3 years of digital accessibility development and testing experience involving automated and manual tools and assistive technologies preferred
- Experience with Section 508 standards and accessibility policies and regulations including the Web Content Accessibility Guidelines and the Americans with Disabilities Act (ADA).
- 2-3 years of experience in business analysis, project management, IT Management, or other related experience.
- 2-3 years of experience and hands-on knowledge with application development, requirement gathering, test case development, and creating workflows.
- Experience and working knowledge of content management systems (Drupal) and reporting tools (Editoria11y and SiteImprove) for analysis is a plus
- Proficiency in Microsoft Office Suite, particularly Excel (for data analysis) and Visio (for process modeling).
- Experience gathering requirements from stakeholders (e.g., interviews, surveys, workshops).
- Ability to create clear and concise documentation of business requirements, use cases, and process flows.
- Excellent verbal and written communication skills, with the ability to clearly explain technical concepts to non-technical stakeholders
- Demonstrated ability to work independently, as well as within project teams, providing relevant system analysis services.
- Highly analytical, with the ability to independently analyze, document findings and recommend solutions.