Description

Corteva Agriscience has an exciting opportunity to add a Sales Support Coordinator to our team! The Sales Support Coordinator will serve as the liaison for all supply chain, customer service and support related services to customers, sales representatives, dealers and field sales personnel within an assigned area.  Serve as a credit customer service representative, responding and resolving questions regarding program and processing questions, and quoting accurate payoff amounts.

• Provide high-level customer service on product supply support utilizing a “coaching culture” to an assigned area at Sales Provider level on deadlines, supply information, product reductions and pull-backs
• Main contact on all supply related topics to the field sales in the assigned area.  
• Proactively communicate on supply chain topics and successfully integrate changes with field sales.
• Performs tasks necessary to complete all designated sales support activities and maintains detailed knowledge of all sales programs to ensure timely and efficient customer service.
• Lead and analyze logistic support to move and utilize shipped products within the assigned geography to meet the demands of the area/business unit.
• Plan and logistically coordinate deliveries to meet customer demands.
• Coach Sales Reps on utilizing inventory to minimize product returns. 
• Actively work and support internal teammates to ensure a high level of performance across the entire Supply Chain Team while sharing ongoing process improvements.

Qualifications

What expertise have you grown? What do you bring to the table?

• Bachelor's degree in Business, preferred, Associates degree in business or related field with relevant experience can be substituted.

• Two to three (2-3) years related experience in customer service and/or agriculture experience that includes high level leadership skills required.
• Ability to learn specific product knowledge as it relates to the support of the Sales and customers.
• Strong computational skills including PC experience with multiple software applications: Excel, Word, ACCESS, PowerPoint, SAP.
• Strong organizational skills including demonstrated ability to effectively organize and prioritize workload and manage in a multi-task environment.
• Strong communication skills (including telephone, e-mail and presentations skills) and ability to communicate accurate information.
• Demonstrated ability to effectively communicate with diverse groups of people with the ability to analyze and solve problems in an empowered, self-directed/managed work environment. 
• Outstanding customer service skills.
• Demonstrated ability to recognize process improvement opportunities and effectively communicate, implement change.
• Demonstrated knowledge of Corteva Agriscience products, sales programs and sales systems 

Benefits:

Let’s peek at how you can grow your wellbeing, health, and future at Corteva!

• Strike a better work-life balance with robust time off benefits including paid maternity, paternal and family illness leave

• Prepare for your future with our competitive retirement savings plan, tuition reimbursement program, and more

• Enjoy access to health benefits for you and your family on your first day of employment

• And much, much more!

   

  Ready to grow your perspectives, impact and career? Start by applying to this opportunity today!