Learning and Development Specialist

Description

Turn your passion into impact! 

As the Learning and Development Specialist, you’ll empower leaders through dynamic training, spark personal and professional growth, and help build a stronger, connected community!

POSITION SUMMARY: The Learning and Development Specialist is responsible for overseeing various training activities across the organization, ensuring that employees are well-equipped with the skills and knowledge needed to succeed. This role involves conducting training sessions, booking and coordinating training events, tracking training progress, and creating engaging training materials. The Learning and Development Specialist will play a key role in fostering leadership development and promoting a culture of belonging within the organization.

ESSENTIAL FUNCTIONS:

1. Conduct in-person and virtual training sessions, including leadership development, culture of belonging, and other organizational programs.
2. Manage the training logistics; including booking training sessions, coordinating with facilitators, and venues as needed.
3. Track employee participation and progress in training programs, including attendance and outcomes, to ensure completion and continuous improvement.
4. Design, develop and maintain engaging training materials, including presentations, guides, and e-learning modules.
5. Collaborate with department leaders to assess needs and customize training content to align with organizational needs.
6. Generate training reports to track program effectiveness and provide recommendations for improvements.
7. Develop and implement programs aimed at enhancing leadership skills among current and future leadership.
8. Facilitate workshops on communication, team building, conflict resolution, and other leadership skills.
9. Promote a culture of inclusion and belonging by incorporating diversity, equity, and inclusion principles into training programs.
10. Assess training methods and stay current on trends to ensure the delivery of effective and engaging learning solutions.
11. Maintain comprehensive training records, generate reports, and provide recommendations to enhance training program effectiveness.

QUALIFICATIONS:

1. Bachelor’s degree in Human Resources, Organizational Development, Education, or related field.
2. Two (2) or more years of experience in training or professional role related to employee development.
3. Proficiency in Microsoft Office and business-related computer applications, including talent management and time/attendance systems; familiarity with Paycom software is preferred.
4. Strong presentation and facilitation skills.
5. Knowledge and application of adult learning principles.
6. Understanding of YMCA operations, programs, and values.
7. Flexibility to work occasional evenings and weekends as needed.
8. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
9. Excellent verbal and written communication skills.

YMCA COMPETENCIES (Team Leader):

The National YMCA Mission:

“To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”

Mission Advancement: Models and teaches the Y’s values.  Ensures a high level of service with a commitment to changing lives.  Provides volunteers with orientation, training, development, and recognition.  Cultivates relationships to support fund-raising.

Collaboration: Champions inclusion activities, strategies, and initiatives.  Builds relationships to create small communities.  Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance and support.

Operational Effectiveness: Provides others with frameworks for making decisions.  Conducts prototypes to support the launching of programs and activities.  Develops plans and manages best practices through engagement of team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.

Personal Growth: Shares new insights. Facilitates change/ models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Visual, auditory, and verbal ability to communicate effectively.
• Will require travel between locations and flexible scheduling to accommodate training needs.
• Must have a high level of alertness, concentration, and initiative.
• Use of computers for extended periods of time.
• Maintain a neat and professional appearance at all times.

Qualifications

QUALIFICATIONS:

1. Bachelor’s degree in Human Resources, Organizational Development, Education, or related field.
2. Two (2) or more years of experience in training or professional role related to employee development.
3. Proficiency in Microsoft Office and business-related computer applications, including talent management and time/attendance systems; familiarity with Paycom software is preferred.
4. Strong presentation and facilitation skills.
5. Knowledge and application of adult learning principles.
6. Understanding of YMCA operations, programs, and values.
7. Flexibility to work occasional evenings and weekends as needed.
8. Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
9. Excellent verbal and written communication skills.