What are the responsibilities and job description for the Quality Technician - Level III - SHOP position at Cummins Inc.?
Description
We are looking for a talented Quality Technician – Level III to join our team specializing in Quality at our facility in Bloomfield, CT, US.
In this role, you will make an impact in the following ways:
You’ll be the go-to support for engineers , keeping production and inspection work moving smoothly and accurately with minimal supervision.
You’ll protect product quality at the source by monitoring materials in processing plants and making timely adjustments before issues escalate.
You’ll catch defects early by comparing physical characteristics of materials, components, and products against technical specifications.
You’ll turn test data into insight , conducting functional, reliability, and packaging tests and translating results into clear technical reports.
You’ll raise confidence in results by maintaining precise documentation, records, and traceability across inspections and tests.
You’ll maximize equipment performance , programming, operating, maintaining, and calibrating a wide range of measurement and test tools.
You’ll empower customers and internal teams by clearly explaining product specifications and how to interpret measurement data in real applications.
You’ll strengthen measurement credibility by contributing to uncertainty studies, ensuring results are reliable, repeatable, and audit-ready.
Responsibilities
To be successful, you will need to consistently demonstrate the following:
Bring urgency and ownership every day — step into new challenges fast, take initiative without waiting for direction, and keep momentum high even when priorities shift.
Work as a true partner, not a silo — collaborate closely with engineers, operators, quality teams, and customers to solve problems and hit shared goals.
Tailor your communication to your audience — explain technical data clearly to engineers, simplify results for non-technical stakeholders, and document findings so they’re easy to act on.
Make confident, timely decisions — use data, experience, and sound judgment to move work forward without over-analyzing or delaying progress.
Apply measurement science with precision — understand traceability, uncertainty, and metrology principles across relevant disciplines to ensure measurement results are accurate and defensible.
Use quality tools as problem-solvers, not checkboxes — apply APQP, FMEA, SPC, capability studies, inspections, and audits to prevent defects and improve processes.
Balance technical excellence with lab discipline — manage equipment, methods, and resources while ensuring compliance with certifications, accreditations, and quality systems.
Think both technically and commercially — control costs, optimize lab performance, and align measurement and quality decisions with business objectives.
Education, Licenses, Certifications
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Qualifications
Additional Info:
Should be able to conduct Daily MRB review, report IPPM & report daily scrap
Train new MSO's on Quality process.
Coordinate & respond to customer complaints.
Coordinate rework activities & measure parts.
Making Quality Alerts & conducting process audits.
Coordinate supplier part inspection & sorting activity when required.
Ensures proper maintenance and calibration of gages on time.
Job Quality
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Shop
ReqID 2424094
Relocation Package Yes
100% On-Site Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
We are looking for a talented Quality Technician – Level III to join our team specializing in Quality at our facility in Bloomfield, CT, US.
In this role, you will make an impact in the following ways:
You’ll be the go-to support for engineers , keeping production and inspection work moving smoothly and accurately with minimal supervision.
You’ll protect product quality at the source by monitoring materials in processing plants and making timely adjustments before issues escalate.
You’ll catch defects early by comparing physical characteristics of materials, components, and products against technical specifications.
You’ll turn test data into insight , conducting functional, reliability, and packaging tests and translating results into clear technical reports.
You’ll raise confidence in results by maintaining precise documentation, records, and traceability across inspections and tests.
You’ll maximize equipment performance , programming, operating, maintaining, and calibrating a wide range of measurement and test tools.
You’ll empower customers and internal teams by clearly explaining product specifications and how to interpret measurement data in real applications.
You’ll strengthen measurement credibility by contributing to uncertainty studies, ensuring results are reliable, repeatable, and audit-ready.
Responsibilities
To be successful, you will need to consistently demonstrate the following:
Bring urgency and ownership every day — step into new challenges fast, take initiative without waiting for direction, and keep momentum high even when priorities shift.
Work as a true partner, not a silo — collaborate closely with engineers, operators, quality teams, and customers to solve problems and hit shared goals.
Tailor your communication to your audience — explain technical data clearly to engineers, simplify results for non-technical stakeholders, and document findings so they’re easy to act on.
Make confident, timely decisions — use data, experience, and sound judgment to move work forward without over-analyzing or delaying progress.
Apply measurement science with precision — understand traceability, uncertainty, and metrology principles across relevant disciplines to ensure measurement results are accurate and defensible.
Use quality tools as problem-solvers, not checkboxes — apply APQP, FMEA, SPC, capability studies, inspections, and audits to prevent defects and improve processes.
Balance technical excellence with lab discipline — manage equipment, methods, and resources while ensuring compliance with certifications, accreditations, and quality systems.
Think both technically and commercially — control costs, optimize lab performance, and align measurement and quality decisions with business objectives.
Education, Licenses, Certifications
High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.
This position may require licensing for compliance with export controls or sanctions regulations.
Experience
Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.
Qualifications
Additional Info:
Should be able to conduct Daily MRB review, report IPPM & report daily scrap
Train new MSO's on Quality process.
Coordinate & respond to customer complaints.
Coordinate rework activities & measure parts.
Making Quality Alerts & conducting process audits.
Coordinate supplier part inspection & sorting activity when required.
Ensures proper maintenance and calibration of gages on time.
Job Quality
Organization Cummins Inc.
Role Category On-site with Flexibility
Job Type Shop
ReqID 2424094
Relocation Package Yes
100% On-Site Yes
Due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.