What are the responsibilities and job description for the Medical Office Receptionist position at Daniel J. Leeman, MD?
The practice of Dr. Daniel J Leeman MD is growing and is looking for a position of guest relations…the all-important person who helps our patients feel welcome.
Our culture is incredibly important to us…that means we want to find out if you are a good fit for us and if we are a good fit for you.
Read these important behavioral values…if anything rubs you the wrong way…we are not going to be a good fit.
If it feels like these values align with you…we should talk.
Get It Done: You go beyond the minimum…you do whatever it takes. You like knowing the goal and if a problem arises… you plow through it. And it is clear to others that you are dependable.
Passion for Patients: If you learn about something that can help people…you want to spread it through the world. You have empathy for people…the idea of helping patients fuels you. You can stay positive and help patients through their troubles.
Dynamic: You can relate to anyone and everyone…you’ve never met a stranger…when you first meet someone you get a quick sense of what is important to them. You can quickly understand the story behind the person.
Loyalty: You realize that what you do matters. You realize and care that others rely on you. You can lock in and focus on what is important. You go all in…there to support the team and you expect that support in return.
These are the responsibilities of the role including and not limited to:
- Go the extra mile to create an unparalleled patient experience;
- Effectively verify and communicate patient benefits;
- Check-in / Check-out patients
- Collecting copays, deductibles, balances
- Answer the phone with a smile and efficiently get patient scheduled;
- Passionately listen and address patient concerns;
- Comfort patients by anticipating anxieties and effectively addressing their concerns.
- Fluent in Spanish (preferred)
Next step…let us set up a call.
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