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Customer Service Specialist- Luxury Portrait Studio Job at Davy Knapp Photograph

Davy Knapp Photography, Inc
Amarillo, TX Full Time
POSTED ON 1/14/2025 CLOSED ON 4/1/2025

What are the responsibilities and job description for the Customer Service Specialist- Luxury Portrait Studio Job at Davy Knapp Photograph position at Davy Knapp Photography, Inc?

We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience.

Schedule

Monday - Friday 9am - 5pm and occasional weekends as needed

Responsibilities

  • Providing customer support via telephone, e-mail, voice chat or in-person
  • Informing customers about products and services
  • Responding to customer questions
  • Resolving customer complaints
  • Suggesting solutions for common problems
  • Preparing documents and reports
  • Updating customer database
  • Training new customer service agents
  • Collaborating with the management team
  • Improving overall customer satisfaction

Qualifications

  • Minimum of a High School Diploma
  • Minimum of 5 years of experience in customer service
  • Strong computer skills
  • Superb verbal and written communication skills
  • Strong interpersonal skills
  • Excellent customer service skills
  • Ability to build relationships with clients
  • Strong persuasion skills
  • Excellent multi-tasking skills
  • Ability to work with others
  • Excellent problem-solving skills
  • Ability to prioritize tasks
  • Ability to work under pressure
  • Ability to work in a fast-paced environment
  • Flexibility to work shifts
  • Ability to meet deadlines

    • Job Types

    Full Time, Permanent

    Salary

    12 - $15 per hour

    Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.

    Salary : $12 - $15

    Hostess / Receptionist
    Davy Knapp Photography, Inc -
    Amarillo, TX
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