What are the responsibilities and job description for the CUSTOMER SERVICE CLERK (PART-TIME POOL) position at Del Mar College?
Department
Student Enrollment Center
Position Type
Non-Exempt
Employment Status
Part-Time
Salary
$10.00/Per Hour
Open Date
04/25/2023
Close Date
Open Until Filled
No
Position Summary Information
Job Description Summary
* This position requires flexibility to work at any Del Mar College campus location, and work any shift (morning or afternoon), to provide adequate coverage of office business hours. *
The Customer Service Clerk reports directly to the Assistant Director of Admissions. The purpose of this position is to provide information and guidance regarding the services provided by the Student Enrollment Center to students, faculty, staff, and the public in a professional and customer service oriented manner.
This is accomplished by:
Providing campus and education information.
Responding to general questions with accurate and current information.
Assist with other general activities as assigned.
The Customer Service Clerk reports directly to the Assistant Director of Admissions. The purpose of this position is to provide information and guidance regarding the services provided by the Student Enrollment Center to students, faculty, staff, and the public in a professional and customer service oriented manner.
This is accomplished by:
Providing campus and education information.
Responding to general questions with accurate and current information.
Assist with other general activities as assigned.
Minimum Qualifications
One (1) year of advanced study or training past the high school diploma/GED equivalency AND six (6) months of related experience.
- OR -
One (1) year and six (6) months of related experience.
- OR -
One (1) year and six (6) months of related experience.
Required Job Knowledge, Skills, Abilities
Excellent customer service skills.
Ability to communicate courteously and effectively with students, faculty, staff, and public.
Ability to communicate courteously and effectively with students, faculty, staff, and public.
Preferred Qualifications
Six (6) months experience working in a college setting.
Special Instructions to Applicants
This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States. Employment is contingent upon the successful completion of a criminal background and reference checks. The College reserves the right to cancel or extend all recruitment actions. Del Mar College is an Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The College is committed to diversity in its workforce.
Job Duties
Job Duty
Perform general office functions by SEC kiosk, answering general questions, providing information on SEC activities, departmental location, and contact information.
Assisting staff and students as required.
Assisting staff and students as required.
Job Duty
Provide information and guidance in the areas of services located in the Student Enrollment Center, assists students with general questions, provide directional information of departments and contact information.
Job Duty
Participate and provide support during registration periods at any College campus, center, and outreach event.
Job Duty
Perform other additional duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have one (1) year of advanced study or training past the high school diploma/GED equivalency AND six (6) months of related experience ***OR*** do you have one (1) year and six (6) months of related experience?
- Yes, I have one (1) year of advanced study or training past the high school diploma/GED equivalency AND six (6) months of related experience (submission of transcript(s) required).
- Yes, I have one (1) year and six (6) months of related experience.
- No, I do not have the required education and/or experience.
Applicant Documents
Required Documents
Optional Documents
- Resume
- Letter of Interest
- Transcripts
Salary : $10
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