Cage Supervisor

The Opportunity 

Delaware North Gaming is searching for a full-time and a part-time Cage Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. In this role you will oversee all areas of the cage and vault to ensure that all state, federal, and Delaware North guidelines and procedures are being followed.

Minimum pay rate: $23.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Lead and supervise a team of associates, providing planning and scheduling of work assignments, and performance development.
• Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures.
• Investigate and resolve customer complaints and issues.
• Assist in the preparation of daily and weekly reports.
• Monitor inventory supplies for cage operations.
• Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable.
• Monitor the ticket redemption machines and schedule maintenance as needed.
• Maintain the supervisor bank transactions daily when necessary.
• Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.

Qualifications 

• Minimum of 1 year supervisory experience in a gaming role.
• Must be able to handle large money transactions accurately and reconcile vault impressment.
• Superior communication and interpersonal skills and the ability to lead in a results-oriented, high volume-environment required.
• Must have basic computer skills and knowledge of Microsoft Office.
• Must be able to obtain and maintain a state gaming license.

Physical Requirements 

• Ability to lift 30 lbs occasionally.
• Must be able to stand for long periods of time.
• Must able to bend and lift as needed.
• Gaming environment, noise levels may be moderate-to-high, including exposure to second-hand smoke.
• Must work 8pm - 4:30am

Who We Are 

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Source: Hospitality Online

Salary : $23 - $0