Logistics Support Coordinator

At Dynamic Lifecycle Innovations, our mission is to protect the planet and our customers' interests by giving electronics their next best life. We're an industry leader in electronics life cycle management known for doing the right thing and delivering for our customers. Our team is our most valuable resource, and we work diligently to provide a work environment that is rewarding, engaging, and FUN!

Don't just take our word for it, visit Dynamic Lifecycle Innovation's Great Place to Work page to see what Team Members have to say. We may be a little biased, but we think you're going to love it here.

• Office Location: Onalaska, WI – Building A
• Position Location: Onsite
• Hours: Monday – Friday; 7:00 am – 4:00 pm
• Hourly Pay Rate: $18.00 - 20.00
• Bonus: Quarterly Profit Sharing
  
  

Purpose & Summary: As our Logistics Support Coordinator, you'll play a key role in supporting daily operations and ensuring a smooth, professional experience for our customers. In this entry-level role, you'll thrive by being detail-oriented, organized, and proactive in helping improve internal processes within a fast-paced logistics environment.

You'll handle order entry, invoicing, scheduling pickups and deliveries, and providing tracking updates. You'll also support special projects, maintain data accuracy, and back up various logistics functions, giving you wide exposure and opportunities to grow within the organization.

Responsibilities include:

• Respond to customer calls/emails, schedule pick-ups and deliveries, and update ETA via TMS systems or customer portals.
• Complete billing by matching rates to confirm and upload supporting documentation.
• Accurately enter orders into TMS and assign drivers/equipment, including distributing paperwork.
• Provide general backup, including window assistance, booking loads, and billing.
  
  

Minimum Qualifications:

• High school diploma or equivalent.
• 6 months' experience in B2B customer service or account management.
• Proficiency with Microsoft Outlook, Excel, and other Microsoft Office tools.
• Strong data entry, communication, and organization skills.
  
  

Preferred Qualifications:

• Associate's degree in Business Management or a related field.
• Experience with CRM, ERP/inventory management, or TMS software.
• Transportation-related customer service or account management experience.
• Advanced Excel skills.
  
  

Successful Candidate Profile: You're someone who takes the initiative and thrives in fast-paced, team-oriented environments. You communicate clearly, stay calm under pressure, and enjoy juggling multiple tasks. You're not just willing to take on new challenges, you're eager for them.

Skills & Abilities:

• Strong customer service and administrative knowledge
• High attention to detail with excellent data entry skills
• Effective written and verbal communication
• Proficient in Microsoft Office (especially Excel and Outlook)
• Self-motivated and collaborative team player
• Flexible and adaptable to change
• Analytical and able to manage reporting tasks
• Comfortable in a fast-paced logistics environment
  
  
  
  

Why Join Us?

• Award-Winning Culture: We've been a Certified Great Place to Work® since 2017—because when you put people first, amazing things happen!
• Values-Driven Organization: We live our core values every day (not just stick them on the wall).
• Environmental Impact: Help give electronics their "next best life" while protecting the planet.
• Innovation Encouraged: Got a bright idea? We love creativity and welcome fresh perspectives.
• Growth Opportunities: Access to professional development and career advancement.
  
  

Dynamic Lifecycle Innovations is an equal opportunity employer and is committed to providing fair employment opportunities for all based on merit. For positions subject to state contract requirements, we adhere to state affirmative action obligations and take proactive steps to ensure equal opportunity in our hiring practices. We do not discriminate or make any employment decisions on the basis of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other characteristic protected by law.