What are the responsibilities and job description for the Security Guard position at eClerx LLC?
Security Guard - ECLERX CUSTOMER OPERATIONS
LOCATION: Fayetteville, NC - USA
TYPE: Part time Weekends/Flexible
EXPERIENCE: Prior experience working as a security guard
EDUCATION: High School Diploma or Equivalent required
DEPARTMENT: Delivery Center
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DESCRIPTION:
At eClerx our Customer Operations team provides premier customer service support to customers of leading US cable and telecommunication. As a Customer Operations Security Guard you will be responsible for conducting foot patrol within our Customer Operations site, while providing superior service to customers, visitors and employees. Additional responsibilities include composing reports, monitoring CCTV and alarm systems, controlling access and egress, deterring criminal activity and misconduct, and performing and enforcing other duties as needed.
Position Responsibilities
- Monitor entry and ensure safety of all personnel and visitors on site
- Sign visitors in and out of registry
- Proactively scan for potential threats stemming from criminal activity or safety issues
- Communicate with management or other staff to prevent and resolve problems
- Watch for irregular or unusual conditions that may create security concerns or safety hazards
- Perform security patrols of designated areas on foot
- Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required
- Make emergency notifications, sound alarms or call police/fire department in case of fire or presence of unauthorized persons
Required Skill Set
- Proficient computer skills
- Effective oral, written and listening skills
- Ability to assess and evaluate situations effectively
- Attention to detail and ability to identify critical issues quickly and accurately
- Must have demonstrated ability to interact cordially and communicate with the public
Eligibility Requirements
- Must be a U.S. citizen and at least 18 years old
- Possess at least a high school education or equivalent (GED)
- All applicants must be able to pass a background check and drug screening
- Selected applicants will be required to complete onboarding process
- One to three years of security experience in the past five (5) year (civilian and / or military work experience)
- Comply with and enforce all company rules, regulations and best practices regarding information security and technology
Benefits
- Paid training
- Comprehensive benefits
ABOUT ECLERX
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 14,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.
ABOUT ECLERX CUSTOMER OPERATIONS
eClerx Customer Operations uniquely improves customer experience and operational efficiencies by leveraging deep domain knowledge, advanced automation, and data analytics. We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
About eClerx
eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 14,000 people across its global sites in the US, UK, Italy, Germany, and Singapore, along with its delivery centers in India and Thailand. For more information, visit https://jobbio.com/eclerx.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here.
