What are the responsibilities and job description for the Sales Representative position at ETHIOPIAN AIRLINES GROUP INC?
Job Posting: Sales Assistant / Sales Representative
Location: Alexandria, VA
Company: Ethiopian Airlines Group Inc.
Ethiopian Airlines, a global leader in aviation and a symbol of African excellence, is seeking a dynamic and results-driven Sales Assistant/Sales Representative to join our team. This role is ideal for individuals with strong sales acumen, customer engagement skills, and a passion for the travel industry.
As a Sales Assistant/Sales Representative, you will:
- Promote and sell Ethiopian Airlines' passenger services through direct and indirect sales channels
- Provide dedicated support to travel agencies, assisting with fare rules, reservations, group bookings, and ticketing issues
- Conduct regular agency visits, product briefings, and training to enhance knowledge of Ethiopian Airlines’ offerings
- Maintain and strengthen relationships with existing agency partners while identifying and onboarding new agencies
- Monitor and analyze agency performance and ensure effective communication of sales targets and promotional offers
- Support corporate travel accounts and identify new business opportunities
- Coordinate and participate in sales campaigns, promotional events, and travel trade shows
- Resolve customer and agency issues related to ticketing, refunds, and policies in a timely and professional manner
- Collaborate with the reservation, ticketing, and customer service teams to deliver seamless support
- Submit regular sales performance reports and market intelligence to management
- Stay updated on industry trends, competitor activities, and local market developments
Qualifications
To succeed in this role, you should have:
- Bachelor's degree in Marketing, Business Administration, Travel & Tourism, or a related field
- Minimum of 2 years of experience in airline or travel agency sales (passenger services focus)
- Strong knowledge of airline ticketing, fare structures, and GDS systems (e.g., Amadeus, Sabre)
- Excellent interpersonal, communication, and negotiation skills
- Customer and partner-focused with a proactive attitude
- Proficiency in Microsoft Office applications
- Fluency in English; knowledge of Amharic or other languages is a plus
- Ability to work independently and as part of a team
- Flexibility to travel locally for agency and customer visits as needed.
Additional Information:
- Must be legally authorized to work in the USA.
- Occasional evening or weekend work may be required for events or travel fairs.
Job Type: Full-time
Salary: $48,000 - $58,000 per year
Join Ethiopian Airlines and be part of a globally recognized airline dedicated to excellence in aviation.
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Work Location: In person
Salary : $48,000 - $58,000