What are the responsibilities and job description for the Concierge position at Fellowship Square, Christian Care Management, Inc.?
Overview
We are seeking a dedicated and personable Concierge to join our team at Fellowship Square Surprise, a nonprofit senior care community. As the first point of contact for residents, guests, and staff, the Concierge plays a vital role in creating a welcoming atmosphere and delivering exceptional customer service and hospitality.
If you have strong organizational skills, a warm demeanor, and a heart for serving seniors, we would love to hear from you. Come be a part of a team that makes a meaningful difference every day!
10AM -6PM
Responsibilities
- Responsible for interacting with residents and their family members, prospective residents and their family members, staff, resident care professionals, vendors, referrals sources and others via telephone or in person.
- Must always represent a friendly and helpful demeanor.
- Must develop a high level of knowledge on campus services in order to respond quickly and accurately to inquiries.
- Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements.
- Understand residents needs and provide them with personalized solutions by suggesting activities and facilities provided by the community.
- Arrange events, excursions, transportation etc., upon request from residents.
- Respond to complaints and find the appropriate solution.
Qualifications
- Must have compassion and love for seniors.
- Previous experiences as a Concierge preferred.
- Must be able to read, write and speak the English language.
- Outstanding guest services skills, strong verbal & written communication skills.
- Must be knowledgeable of common administrative practices, procedures and guidelines.
- Ability to multi-task and work well under pressure.
- Must always possess a professional presentation.
- Ability to type a minimum of 30-40 words per minute.
- Highly responsible and reliable.
Benefits:
- Free meal provided during lunch working hours.
- Daily pay option available.
- Medical, dental, and vision insurance options.
- Paid time off and paid sick leave.
- 403b company matched retirement plan.
- Career Growth Opportunities.
- The company provides a $15,000 life insurance payout, with the option to purchase additional coverage.
- Employee assistance program and much more!
About Us:
Fellowship Square is a non-profit Christian Care Community that has been offering affordable senior housing for over 40 years while enhancing the quality of life and independence of our residents.
As a company, we take great pride in delivering an exceptional living experience to our residents and fostering a warm, family-like environment for our team.
Fellowship Square Christian Care is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will be considered without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.
⚠️ Job Scam Warning
Fellowship Square / Christian Care will never ask for sensitive information like your bank details during the hiring process.
We only send job offers or requests for info from:
• Official @christiancare.org or @covenanthomehealthagency.com email addresses
• Some notifications will come from @talent.icims.com
If you get a message from any other email address, it’s not from us.
Please report anything suspicious to security@christiancare.org.
Sign On Bonus
Salary : $15,000