What are the responsibilities and job description for the Concierge position at Troon?
Sterling Grove Golf and Country Club, a new Nicklaus Design Semi-Private Club in Surprise, AZ, is excited to announce the exceptional career opportunity of Concierge. Sterling Grove offers eight stay and play cottages for potential future members, providing an opportunity to experience the community and Club lifestyle and be a member during their getaway.
Key Responsibilities of the Concierge:
- Serves as a local information source for guests.
- Provides information about special events within the resort and the surrounding area.
- Maintains adequate supply of brochure rack items in a clean, well-organized manner.
- Answers all incoming calls to the guest service desk.
- Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
- Assists guests with questions and concerns, makes suggestions and identifies possible solutions.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
Minimum Qualifications for the Concierge:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
- Regular and reliable attendance.