Collections Assistant

Position: Collections Assistant

Industry: Management / Business Consulting

Location: Boston, MA (hybrid)

Join a leading consulting firm that delivers practical and strategic solutions to complex business challenges. With professionals across North America, Europe, and Asia, we specialize in economics, finance, healthcare analytics, and strategy. Since our founding, we've partnered with top law firms, global corporations, and government agencies, offering unmatched expertise through our internal team and a network of affiliated experts from academia, industry, and government.

This position supports our firm’s financial performance as a key member of the Collections Team, part of the broader Client Finance organization. You will focus on managing outstanding receivables, handling administrative tasks, and contributing to other strategic initiatives as needed.

Essential Job Functions and Responsibilities:

Collections and Accounts Receivables:

• Assist the Collections Team in managing outstanding receivables and maintaining shared reports.
• Collaborate with internal stakeholders such as case teams, accounting, and IT, as well as external clients, to collect outstanding receivables.
• Manage a shared collections inbox, including triaging emails, responding to inquiries promptly, and maintaining inbox organization.
• Post daily deposits to the finance system.
• Provide high-quality customer service by responding to internal and external requests.
• Ensure electronic records are properly maintained within network resources.
• Participate in special projects aimed at enhancing performance, focusing on automation, scalability, and quality.
• Hybrid work arrangement, with a minimum of one day per week in the office.
• No direct reports.

Qualifications:

• Bachelor’s degree required, with a preference for finance, accounting, or a related field.
• 1-2 years of relevant experience is ideal.
• Strong proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, OneDrive), especially in Excel for analytical insights, financial modeling, and automation.
• Familiarity with financial systems software (preferred but not required).
• High attention to detail and a strong commitment to delivering excellent customer service.
• Strong business acumen and problem-solving skills.
• Clear and concise communication skills with the ability to listen effectively and respond accordingly.
• Strong organizational skills and the ability to work well with others.
• Demonstrates initiative, ownership, and the ability to resolve issues quickly and effectively.
• An inclusive, growth-oriented mindset, strong interpersonal skills, and the ability to work across diverse groups.
• Candidates must be authorized to work in the United States without sponsorship or restrictions, both now and in the future.