Concierge - TEMP

Job description

We are seeking a polished, professional, and customer service-driven Workplace Concierge to join our corporate team in New York. As the face of the workplace, you will play a key role in creating a welcoming and seamless experience for all employees, guests, and visitors.

• Position: Forrest Solutions Workplace Concierge
• Location: 151 W 42nd St, New York, NY 10036
• Pay Rate: $25-25.5
• Schedule: Monday–Friday, 9:00 AM – 6:00 PM
• Assignment Type: Full-Time, direct hire with Forrest Solutions

We are seeking a polished, professional, and customer service-driven Workplace Concierge to join our corporate team in New York, NY. As the face of the workplace, you will play a key role in creating a welcoming and seamless experience for all employees, guests, and visitors.

Key Responsibilities:

• Greet, welcome, and direct visitors in a warm and professional manner
• Answer, screen, and forward incoming calls; provide general information as needed
• Maintain workplace security by managing access, monitoring visitor logs, and issuing badges
• Anticipate and address employee and guest needs to personalize their workplace experience
• Maintain and update appointment calendars, meetings, and conference room bookings
• Act as the primary contact for all onsite vendors
• Manage incoming communications, emails, and the Workplace ticketing system
• Follow up on service requests and help ensure compliance with service-level agreements (SLAs)
• Perform general administrative tasks including filing, photocopying, and faxing
• Support the broader Workplace Team with projects and tasks as needed
• Ensure reception and common areas remain tidy, stocked, and welcoming

Qualifications:

• Strong customer service orientation with a professional, corporate presence
• Prior front desk, hospitality, or office coordination experience preferred
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Experience with multi-line phone systems
• Familiarity with Workplace or ticketing software is a plus
• Ability to lift 50 pounds as needed (support for catering/event setup)
• Catering or vendor coordination experience is a plus
• Strong communication and organizational skills
• Training will be provided

This is an excellent opportunity for someone who thrives in a polished corporate environment, enjoys interacting with people, and takes pride in delivering a high-quality workplace experience.

Apply today to be the welcoming face of our Austin workplace.

Equal Opportunity Employer Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.