What are the responsibilities and job description for the Client Operations Analyst position at Gainwell Technologies LLC?
A company is looking for a Client Operations Analyst II, Remote- USA.Key ResponsibilitiesEnsure timely and successful delivery of solutions according to customer needs and objectivesMonitor and proactively drive improvements associated with KPIs including Medical Receipt rate and client SLAsPrepare reports on account status and analyze data around performanceRequired Qualifications3 years of client service experienceHealthcare experience desiredExposure to SQL Server, Reporting, or business intelligence tools (e.g., Tableau)Ability to analyze data and use logic to address work-related issuesStrong attention to data quality with a focus on data reconciliation
