What are the responsibilities and job description for the Medical Telephone Receptionist position at Garden State Orthopaedic Associates?
Growing group orthopedic practice is looking for an energetic, flexible Telephone Receptionist to handle our phone calls. The right person needs to be highly organized and able to work in a fast paced environment. Great verbal and written communication skills are essential. Additionally, this person must be comfortable using a computer. Training will be provided as necessary.
Specific tasks may include but are not limited to
- Answer calls ringing at your phone extension promptly.
- Triage each call to appropriate department or staff member.
- Make appointments according to guidelines regarding provider, office, time
- Confirm insurance participation as needed with the billing department
- Take detailed messages intended for providers and send it to them for their review. Be sure they include all information necessary.
- Who—why--what--spellings of names---correct contact phone numbers
- Retrieve messages from answering service from prior night/weekend and triage these appropriately.
- Detail oriented with an ability to accept and respond to changes
Benefits:
There are many great benefits to a career at Garden State Orthopaedic Associates. We offer our employees a diverse, team-based work environment with comprehensive benefits including medical, dental, life, vision, accidental death and disability and long term disability insurance, profit-sharing plan and 401(k), and generous paid time off,. In addition to excellent benefits, we offer competitive wages.
Job Type: Full-time
Healthcare setting:
- Private practice
Medical specialties:
- Orthopedics
Schedule:
- Monday to Friday
Application Question(s):
- The Indeed skills tests are part of our review process. Did you complete them?
Experience:
- medical office: 1 year (Preferred)
- medical telephone receptionist: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Required)
Work Location: In person