Business Development Officer

GATEKEEPER SYSTEMS, INC.

Foothill Ranch, CA 

Gatekeeper Systems stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. We maintain a strong presence across the globe, with offices in the UK, Australia, China, Hong Kong, Germany, France, and Canada, fostering a diverse team of 450 talented employees. Over the past 25 years, Gatekeeper Systems has been at the forefront of the industry, demonstrating our commitment to excellence through cutting-edge technologies and unparalleled customer service. 

Join us on our journey as we continue to revolutionize the retail sector, providing innovative solutions and services that redefine industry standards.

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include: 

• Attractive total compensation package
• Sales Incentive Program 
• Flexible hybrid work schedule 
• Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/LTD insurance; FSA/HSA options 
• 401(k) Plan with employer match 
• Generous paid time off policy 
• Observance of 11 paid company holidays

ESSENTIAL JOB FUNCTIONS; but not limited to: 

• Interface with prospective and current customers to execute sales strategies and be accountable for results.
• Develop and maintain strong relationships at multiple levels within customer organizations.
• Effectively communicate the value of our loss prevention solutions, with clear articulation of the multiple levels of ROI that our solutions will deliver. 
• Identify opportunities for upselling and cross-selling additional products and services. Effectively highlight how these additional products and services can add value to the customer’s organization and enhance ROI. 
• Lead and manage sales effort on assigned account to execute goals with pricing, subscriptions and responses to RFPs.
• Collaborate with marketing and sales leadership to develop needed business materials. Execute on marketing and business development initiatives including social media and trade events 
• Provide internal follow-up debriefing on pitch opportunities and customer meetings. 
• Collaborate with account management, product, technical, and customer service teams to ensure that the solutions sold to customers are implemented effectively and deliver the expected ROI.
• Provide accurate and timely sales forecasts to management.
• Confidence to purposely drive toward results while constantly problem-solving for our customers. 
• Make recommendations to business goals and metrics regarding the group’s overall market share, peer rankings and cross-selling priorities.
• Identify and recommend other opportunities for increasing the group’s profile among potential clients.

QUALIFICATION REQUIREMENTS

The requirements listed below are representative of the knowledge, skill and/or ability required.  

• Ability to quickly build rapport and relationships.
• An outgoing, poised, and persuasive communication style
• Uncompromised approach to and respect for confidentiality
• Unquestionable workplace ethics
• Ability to act independently, a sense of urgency and the confidence to handle a variety of challenges, a full commitment to the success of the business, and high standards of achievement.
• Results-focus idea generation, innovative and creative problem solving.
• Action-oriented
• Highly organized, detail-oriented, and great follow-up and follow-through skills
• Fiscal responsibility and management of own business and travel expenses
• Computer skills, including software used in this office (Navision, Word, Excel, PowerPoint, Outlook, Smartsheet)
• Accuracy in scheduling and maintaining calendars, tracking report information, calculating certain metrics.
• Ability to multi-task in a fast-paced environment

EDUCATION AND/OR EXPERIENCE

• 4 years loss prevention sales preferred.
• Retail experience required.
• Willing to travel up to 50% of job. 

OTHER SKILLS AND ABILITIES 

• Exemplifies excellence in professionalism in all aspects of day-to-day duties and responsibilities
• Communicate warmth, understanding and helpfulness when interacting with all internal and external contacts
• Highly self-aware; open to growing in personal effectiveness in the workplace and on teams
• Exhibits a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies and goals of Gatekeeper Systems
• Takes initiative and is driven to get things done
• Respect for lines of communication and internal protocols 
• Constantly strives to improve performance, effectiveness of the Sales & Loss Prevention team, and ultimately the company

DISCLAIMER

This Job Description is a general overview of the requirements for the position. It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities.

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.