What are the responsibilities and job description for the Patient Coordinator position at H2 Health?
Patient Coordinator | Outpatient | Full-time | 808 B St Ste A, St Albans, WV 25177
At Teays Physical Therapy Center, an H2 Health company we believe great patient care starts the moment someone walks through the door. Our Patient Coordinators are the heartbeat of the clinic—creating a welcoming experience, keeping things organized, and helping patients feel supported every step of their journey.
If you enjoy helping people, staying organized, and being part of a positive, team-focused environment, this could be a great fit for you, even if you're growing into healthcare.
Your Role:
You'll serve as the friendly face and steady support that keeps the clinic running smoothly.
Benefits
Why Teays Physical Therapy Center?
We're more than a workplace, we're a team that supports your goals:
Teays Physical Therapy Center is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
At Teays Physical Therapy Center, an H2 Health company we believe great patient care starts the moment someone walks through the door. Our Patient Coordinators are the heartbeat of the clinic—creating a welcoming experience, keeping things organized, and helping patients feel supported every step of their journey.
If you enjoy helping people, staying organized, and being part of a positive, team-focused environment, this could be a great fit for you, even if you're growing into healthcare.
Your Role:
You'll serve as the friendly face and steady support that keeps the clinic running smoothly.
- Greet patients and create a warm, welcoming first impression
- Schedule appointments and help manage daily clinic flow
- Answer phones, respond to questions, and assist patients with next steps
- Support referrals, paperwork, and patient records with accuracy and care
- Work closely with therapists and teammates to deliver an excellent patient experience
- Help keep the front office clean, organized, and patient-ready
- High school diploma or equivalent; additional education in healthcare administration is a plus
- Minimum of 1 year experience in a healthcare or medical office setting
- Knowledge of medical terminology and insurance processes
- Exceptional interpersonal and communication skills
- Familiarity with Electronic Medical Records (EMR) systems and basic computer skills
- Ability to handle sensitive information with confidentiality
- Proficient in using office software and electronic health records (EHR) systems
Benefits
Why Teays Physical Therapy Center?
We're more than a workplace, we're a team that supports your goals:
- Competitive compensation with performance-based bonuses that reward your outcomes
- A work schedule that supports a work-life balance
- Career advancement and professional growth
- Full benefits: medical, dental, vision, and 401(k) with match
- Generous PTO, paid holidays, and company-paid life insurance
- Supportive, clinician-led team culture
- Additional perks: parental leave, employee rewards, discounts, and recognition programs
Teays Physical Therapy Center is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.