Front Desk Agent

Come Join Our Team!

Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee, committed to providing outstanding services to our guests through attention to detail, with integrity, pride, and intensity.

Hampton Inn Cincinnati Airport South is looking for a top-performing FULL-TIME Hotel Guest Service Agent, Front Desk Clerk, and Front Desk Agent. Hours 3:00 p.m. until 10:00 PM or 11:00 p.m.

Starting $15.00 to $16.00 an hour to start!!!

What is in it for YOU?

• SAME DAY PAY Access your pay as you've earned it! No cost to you!
• Vacation and Personal days and Holiday pay
• Hotel Room and Food and Beverage Discounts
• Travel Discounts for Travel and Food and Beverage
• Personal Days Off
• Online Training Courses
• Commonwealth University (Grow your Career in hospitality)
• Referral Program and Bonus
• Direct Deposit
• Jury Duty Leave
• Bereavement Leave
• Employee Assistance Program
• Associate of the Month Associate of the Year Service Awards

Some Key Areas of Responsibilities for the Hotel Front Desk Clerk, Front Desk Agent, or Guest Service Agent include:

• Register guests and assign rooms, accommodate special requests, assist in pre-registration, and block reservations.
• Notify Housekeeping of late check-outs, early check-ins, special request, and day rooms.
• Thorough knowledge of room rates, packages, and discounts.
• Thorough knowledge of rate availability, room location, types of rooms, and room operations.
• Thorough knowledge of credit card and check cashing policies.
• Ability to drive hotel shuttle when needed.

Requirements for the Front Desk Agent, Front Desk Clerk, or Guest Service Agent include:

• Valid Driver's License
• Effective with time management skills.
• Must maintain a professional appearance and positive attitude.
• Must be a team player.
• Applicants must be able to work weekends & holidays.

Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment, and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, a home office is in Covington, KY, and is led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance.

As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to guests. The attitude of our associates all our associates is the mark which sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests.

At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit, and business need.” EOE/Drug-Free Workplace