What are the responsibilities and job description for the Advanced Animal Control Officer position at Harris County?
About Harris County Public Health:
Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.
Advanced Animal Control Officer Overview:
Under the supervision of the Field Supervisor, is responsible for dispatching requests for service and information to the field officers, acting as a dock coordinator, responds to requests for service, and assists in training new officers.
Duties & Responsibilities:
- Responds to citizen requests for service as outlined in the Animal Control Officer Training Manual, including bite cases investigations and special assignments as needed, i.e. assisting law enforcement officers.
- Responsible for safe operation of County equipment and vehicles.
- Kennel/Data entry inputting animal records into database, completing reports
- Assists in training new animal control officers
- Serves as back up ACO on-call on a weekly basis and assists the on-call officer as needed.
- Monitors calls in the field making sure problem areas are addressed and develop ways to become more proactive.
- Appears in court as required taking necessary records and documents.
- Serves as dock coordinator which is responsible for the smooth transition of animals into the facility at the end of the day.
- Assists citizens looking for lost pets
- Other duties as assigned, including special tasks involved in responding to an emergency event.
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
- High school diploma or G.E.D. equivalent
- One (1) year of experience arbitrating customer complaints
- One (1) year of experience as an Animal Control Officer
- Must be familiar with VPH dispatch system
- Six (6) months of experience dispatching may substitute for this requirement
- One (1) year of experience in a management/supervisor role
- Six (6) months of experience training new employees may substitute for this requirement
- Valid Driver’s License (Texas upon hire)
- Basic Animal Control Officer Certification
- Must have a working knowledge of the Windows Operating System
- Must have a working knowledge of Chameleon Animal Care Software
- Organizational Leadership
- Understands the organizational mission
- Understands ethics and public good; is concerned with public trust
- Demonstrates respect for the opinions and beliefs of others
- Collaboration
- Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission
- Demonstrates a sense of responsibility for the success of the group
- Collaborates with others to improve quality and address needs
- Innovation
- Ability to adapt to change
- Interpersonal Abilities/Personal Characteristics
- Treats others with courtesy, sensitivity, and respect
- Behaves in an honest, fair, and ethical manner
- Assesses and recognizes own strengths and weaknesses
- Uses sound judgment
- Self-motivated
- Organizes and maintains work environment to allow for maximum productivity
- Communication
- Communicates clearly and effectively, both orally and in writing
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications. Education:
- FEMA ICS training or complete within 6 months of employment
- Tranquilizer certified or have the ability to successfully complete the training within one year of employment in this position
- Full-Time | Regular
- 40-hour work week
- Primarily in the field in a County vehicle.
- Some sedentary office work.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
- Ability to lift large animals (50 lbs or more) into an Animal Control vehicle.
- Harris County Public Health/Veterinary Public Health (612 Canino Rd., Houston 77076)
Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Salary : $48,963