What are the responsibilities and job description for the Clinical Applications Analyst position at HexaQuEST Health Inc?
This is a customer facing position responsible for providing support for his/her area of responsibility. The
Clinical Applications Analyst 4 will round with Business department designees as assigned in support of high
levels of customer service, systems administration, and development. In support of upgrades and
implementations. This person may lead projects, including the configuration and deployment of software and
hardware. This position will be responsible to train technical and non-technical staff, as well as write detailed
documentation and training materials. This position is responsible for developing, creating, and modifying
Business Applications Software Or Specialized Utility Programs. This Includes
" Obtain requirements through discovery, document analysis, business process descriptions and use cases,
research scenarios, tasks and workflow.
" Push creative thinking beyond the boundaries of existing industry practices and client mindsets by asking
thought provoking and clarifying questions.
" Evaluate and reconcile information gathered from multiple sources; distinguish user requests from
underlying needs, create quality requirements documentation.
" Understand the necessity of project standards and apply them consistently; promote best practice
application.
" Responsible for timely completion of large, complex projects, including timeline development and
maintenance, and coordination of activities and data collection with requesting business units.
" Define test conditions, develop accurate and complete test plans.
" Prioritize tasks effectively and manage multiple internal and external projects.
" Proactively seek opportunities to broaden and deepen knowledge base and proficiencies.
Provides excellent customer service as reported by IS customers, especially within the IS Department.
" Adheres to the Behavioral Expectations Agreement.
" Projects and delivers an attitude of pro-active problem solving.
" Recognizes relationships with others is imperative to success.
" Reaches across groups within IS and across user communities to facilitate communications and rapport
between all involved parties.
" Chooses to act in the best interests of others.
" Exhibits flexibility and innovation when working on solutions.
" Able to develop and maintain credibility with all customers.
" Interacts effectively with vendors in resolving issues arising from the use of system software and hardware.
" Assists customers with implementation, work-flow identification, and issue resolution of supported
applications.
Clinical Applications Analyst 4 will round with Business department designees as assigned in support of high
levels of customer service, systems administration, and development. In support of upgrades and
implementations. This person may lead projects, including the configuration and deployment of software and
hardware. This position will be responsible to train technical and non-technical staff, as well as write detailed
documentation and training materials. This position is responsible for developing, creating, and modifying
Business Applications Software Or Specialized Utility Programs. This Includes
" Obtain requirements through discovery, document analysis, business process descriptions and use cases,
research scenarios, tasks and workflow.
" Push creative thinking beyond the boundaries of existing industry practices and client mindsets by asking
thought provoking and clarifying questions.
" Evaluate and reconcile information gathered from multiple sources; distinguish user requests from
underlying needs, create quality requirements documentation.
" Understand the necessity of project standards and apply them consistently; promote best practice
application.
" Responsible for timely completion of large, complex projects, including timeline development and
maintenance, and coordination of activities and data collection with requesting business units.
" Define test conditions, develop accurate and complete test plans.
" Prioritize tasks effectively and manage multiple internal and external projects.
" Proactively seek opportunities to broaden and deepen knowledge base and proficiencies.
Provides excellent customer service as reported by IS customers, especially within the IS Department.
" Adheres to the Behavioral Expectations Agreement.
" Projects and delivers an attitude of pro-active problem solving.
" Recognizes relationships with others is imperative to success.
" Reaches across groups within IS and across user communities to facilitate communications and rapport
between all involved parties.
" Chooses to act in the best interests of others.
" Exhibits flexibility and innovation when working on solutions.
" Able to develop and maintain credibility with all customers.
" Interacts effectively with vendors in resolving issues arising from the use of system software and hardware.
" Assists customers with implementation, work-flow identification, and issue resolution of supported
applications.
Clinical Services Analyst I
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