What are the responsibilities and job description for the Toyota Service Advisor position at Hoffman Auto Group?
Job Details
Job Location: West Simsbury , CT
Salary Range: Undisclosed
Description
We are looking for a
Toyota Service Advisor
to join the Hoffman Auto Group family!
Click here to check out what over 100 years of trust looks like in our culture!
What does a Toyota Service Advisor at Hoffman Auto Group do?
Role Purpose
Handle customers throughout the entire service experience with their satisfaction as the number one priority
Leadership
This position does not lead others
Core Accountabilities
- Remain at or above manufacturer CSI standard.
- Meet all production metrics as prescribed by Management.
- Process all documentation to state and/or manufacturer standard.
- Complete all required training for Certification as prescribed by Management.
Qualifications
- High School Diploma
- 1-2 years’ experience in a customer service orientated environment preferred
- Can adapt and embrace change with an internal and external customer centric mindset
- Act as an advocate for teammates and have a strong commitment to technology advancement
- Possesses effective communication skills: oral, written, listening.
- Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.