Work Order Validation Specialist

About HomePro:

The HomePro story is one of continuous growth and innovation, specializing in security, home entertainment, and home automation. As a Texas-based company with over two decades of experience, HomePro takes pride in providing comprehensive home integration services. Our commitment to service excellence has positioned us as a leader in our industry.

Position Overview:

HomePro is currently seeking a detail-oriented and process-driven Operations Validation Specialist to join our dynamic team. The successful candidate will play a crucial role in ensuring the operational accuracy of service work orders, sales contracts, billing processes, and payment verification. This position requires a strong background in contract validation, billing, collections, or accounts payable, coupled with excellent collaboration and independent work capabilities.

Responsibilities:

Service Work Order Validation:

• Ensure operational accuracy for service work orders before dispatch and upon job completion.
• Verify parts, equipment, time, and resource allotments before dispatch.
  
  

Contract and Billing Verification:

• Validate sales contracts to ensure accuracy.
• Verify billing status and coordinate with service billing and billing departments for accurate financial dispositions.
• Determine post-completion billing needs.
  
  

Payment Verification:

• Verify receipt of payment before dispatching field labor.
• Confirm completion payment received.
  
  

Job disposition and completion processing:

• Manage job dispositioning and completion status.
• Notify relevant departments of work order input or change requests.
  
  

Coordination and Collaboration:

• Collaborate with service billing and billing departments to ensure accurate financial dispositions.
  
  

Adherence to Processes:

• Ensure adherence to established processes and standards.
  
  

Qualifications:

Experience:

• Background in contract validation, billing, collections, or accounts payable.
  
  

Skills:

• Detail-oriented and process-oriented.
• Comfortable working independently.
• Strong coordination and collaboration skills.
• Goal-oriented and motivated by the success of the team.
  
  

Attributes:

• Not customer-facing role.
• Comfortable with fluctuating demands.
  
  

Benefits:

• Full-time position with 40 hours a week.
• 401K with company match.
• On-site gym facilities.
• Paid Time Off (PTO) and Paid Company Holidays.
• Employee Discounted Monitoring Plan.
• Benefits available after 60 days.
• Competitive starting wage.
  
  

If you are ready to contribute to a collaborative and goal-oriented team at the forefront

of home integration services, apply today and be a part of HomePro's exciting journey!