Service Analyst

We are seeking a detail-oriented Service Analyst to join our dynamic Institutional Life team. This full-time, onsite position is perfect for someone who thrives in a corporate environment and is eager to contribute to client servicing and business operations.

Responsibilities

• Process and manage service requests with accuracy and efficiency.
• Conduct routine non-financial transactions on client accounts.
• Prepare and distribute documents, including performing mail merges.
• Assist the operations team in meeting departmental and regulatory standards.
• Support team activities and occasional office events, ensuring a professional atmosphere.
  
  
  

Skills

• Proficiency in Microsoft Office, particularly Excel.
• Experience in a corporate office setting with a strong adherence to professional standards.
• Excellent communication and interpersonal skills.
• Ability to multitask and maintain organization in a fast-paced environment.
  
  
  

Preferred Skills

• Familiarity with Salesforce or similar CRM tools.
• A degree in a relevant field or equivalent work experience.
• Strong ethical standards, accountability, and decision-making abilities.
  
  
  

At Horizontal, we believe in fostering an inclusive environment where diverse perspectives are valued and encouraged. We welcome applications from individuals of all backgrounds and experiences.

Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.