What are the responsibilities and job description for the Housekeeping Office Coordinator position at Hyatt Regency?
Organization- Hyatt Regency Aruba Resort, Spa and Casino
Summary
The Housekeeping Office Coordinator is responsible for managing the day-to-day operations of the office duties.
Tasks include but are not limited to:
Basic Qualifications :
Summary
The Housekeeping Office Coordinator is responsible for managing the day-to-day operations of the office duties.
Tasks include but are not limited to:
- Preparing the boards for the Room Attendants.
- Pre-Shift.
- Managing Dimension
- Insert schedules and update schedule patterns as necessary.
- Daily payroll edits.
- Pay period closing duties.
- Follow up with colleagues missing punches.
- Department Financing
- Working with the monthly housekeeping budget (maintaining a balanced checkbook).
- Follow up on pending orders (tracking these & work closely with Purchasing).
- Working with the weekly inventory.
- Placing local orders.
- Placing international orders.
- Submitting weekly invoicing for outside laundry vendor.
- Submit Bi-weekly invoices for cleaning services.
- Recording of OSL hours.
- Responsible for month-end closing
- All invoices are in by the last day of scanning.
- Reviewing statements.
- Accruals for services received in the current month.
- Working with the Executive Housekeeper to implement recognition and motivation in the department.
- Guest comment Cards
- Housekeeping Week - organization, activities and prizes.
- Making of schedules
- Housekeeper, Public areas, Management schedules.
- Schedules to be completed weekly on specific days.
- Lost & Found
- Clear and record items on the tracking sheet.
- Assist guests and colleagues with lost & found.
- Assist the team when required
- Inspecting guestrooms.
- Set up VIP rooms.
- Prepare guestrooms for SITE.
- Assist during emergencies.
- Office Duties
- Answer calls and take messages.
- Keeping the office organized.
- Send “Pick up” rooms to Supervisors.
- Send “Due Out” rooms to Supervisors. Follow up on the list and with the Front Desk.
- Send “Queue” rooms to the Supervisors.
- Follow up with Guests Requests.
Basic Qualifications :
- Have an outgoing personality.
- Detailed oriented
- Computer skills.
- Team Player.
- Refined verbal and written communication skills.
- Ability to work a flexible schedule, including weekends and holidays.