What are the responsibilities and job description for the Front Desk Receptionist position at Indiana County Municipal Services Authority?
Job Summary:
Indiana County Municipal Services Authority has an immediate opening for a Front Desk Receptionist. The ideal candidate will be the first point of contact for the Authority, providing exceptional customer service and administrative support.
Receptionist Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls promptly using an AVAYA IP Office Phone System
- Manage inquiries and complaints from customers, visitors, and employees
- Perform basic bookkeeping and clerical duties with accuracy and efficiency
- Maintain a tidy reception area
- Arrange appointments for the service crew
- Accept and process payments over the phone and at the counter.
- Assist new customers who are requesting service
- Receiving, sorting, distributing, and dispatching daily mail
Receptionist Skills and Qualifications:
- A working knowledge and experience of office equipment and procedures.
- General knowledge of standard letter writing and business correspondence.
- Excellent communication and interpersonal skills.
- Prior experience with Microsoft Office.
- Organized and resourceful.
- Customer focused.
- Adept at prioritizing, scheduling, and multi-tasking.
- Fast and eager learner.
Job Type: Full-time
Pay: $18.40 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Indiana, PA 15701 (Required)
Work Location: In person
Salary : $18 - $23