What are the responsibilities and job description for the Customer Service Representative position at Ixonia Bank?
At Ixonia Bank, we pride ourselves on our core values which are evident in our work, how we interact with each other, & how we take care of our customers. We believe every individual counts! Our highly-qualified, driven employees continually strive to give Ixonia Bank customers a personal banking experience. If you are interested in joining the Ixonia Bank team, we invite you to check out opportunities that match your skills and talents. We offer rewarding careers, all within a professional and friendly work environment.
Summary: Build customer confidence and trust by performing transactions in a professional manner.
Primary job duties include:
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
- Enters customer transactions into computer to record transactions and issues computer generated receipts.
- Balances currency, coin and checks in cash drawer and compares totaled amounts with data displayed on computer screen.
- Has knowledge of banking products.
- Performs additional duties as needed.
Education, Qualifications and Preferred Skills:
- The willingness and ability to consistently deliver exceptional customer service.
- Customer service and cash-handling experience is preferred.
- Ability to listen actively in order to identify customer needs and/or concerns.
- Ability to work well in a team environment.
- Basic computer skills.
- Ability to multi-task.
- Preferred candidates will have prior bank teller experience.
- Attendance/Punctuality - Is consistently at work and on time. Willing to float between Oconomowoc offices.
- Dependability - Follows instructions, responds to management direction.
Ixonia Bank offers competitive benefits and wages along with a pleasant, friendly work environment. If you believe you are qualified and are interested joining our team, please apply by following the link on this page.
Ixonia Bank is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.
