What are the responsibilities and job description for the Floor Manager position at Jacob's Pickles Upper West Side?
We have strong values we share as a team:
- Insight of current trends regarding artisanal food and spirits. A vast knowledge of artisanal food, cocktails and craft beer a strong plus.
- Working in a fast paced environment with a relaxed attitude -we support and enjoy each other through it
- Making people feel welcome and comfortable- treat every guest, employee and vendor with respect.
- Letting your personal creativity come through-we attract an eclectic mix of staff but we're all down to earth and unpretentious
Floor Manager Job Description
The candidate must be driven to lead, nurture and motivate a high performing team:
- Should have top industry experience and the ability to raise our already high standards of quality and guest satisfaction.
- 2 years of operational restaurant or hotel management experience (front of the house)
- Excellent work ethic and dedication to the hospitality industry.
- Has and influential philosophy leadership and floor management presence based on mutual respect and organization coupled with strong business acumen.
- Lives the hospitality quotient and necessary communication skills. Cultivating and continuously improving guest rapport with new guests as well as our returning guests.
- The ability to maintain a calm demeanor under pressure while understanding the principles of People, Product and Process.
- Adheres to guidelines with regard to company standards.
- Strong computer and reservation/table management skills; Toast, Resy, Hotschedules
- Maintains a clean, safe, hazard-free work environment within area of responsibility
- Certification by NYCDH required, Cicerone and T.I.P.S. is a huge plus.
- Must have a flexible schedule and available to work nights and weekends