What are the responsibilities and job description for the Technical Program Manager – Customer Onboarding, Mid-Level position at Jobright.ai?
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Job Summary:
Google is a leading technology company that builds products to create opportunities for everyone. The Technical Program Manager will lead complex, multi-disciplinary engineering projects, manage project schedules, identify risks, and communicate with stakeholders to ensure successful project delivery.
Responsibilities:
• Lead the onboarding of external cloud customers onto Google Cloud Storage, and support launches of features and products from a capacity and cost standpoint.
• Unblock scaling of AI/ML workloads onto Google Cloud Storage through pre-deployment, runways, non-linear translation functions, and dynamic attach rates.
• Leverage data analysis to identify trends and correlations to develop insights that can improve processes and help make decisions.
• Partner with cross-functional stakeholders to understand the business pipeline, customer workloads and load parameters, and integrate this information into the capacity planning lifecycle.
• Drive the assessment of Compute, Storage, and Network capacity required to onboard and scale customer workloads while improving the overall customer experience.
Qualifications:
Required:
• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program management.
• Experience with cloud technologies or technical infrastructure.
• Experience supporting customers in capacity planning or inventory.
Preferred:
• 5 years of experience managing cross-functional or cross-team projects.
• Experience in data modeling, trend analysis, statistics, forecasting, or business insights.
• Experience in customer service with a focus on experience, process improvement, and operations tool development.
• Experience in Python or SQL for use in data analysis and manipulation.
• Excellent communication skills and ability to influence stakeholders internally and externally.
Company:
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet. Founded in 1998, the company is headquartered in Mountain View, California, USA, with a team of 10001 employees. The company is currently Public Company. Google has a track record of offering H1B sponsorships.
