Sales Coordinator

General Summary of Duties:

The Sales Coordinator performs administrative support duties as directed by Sales Managers. Tasks include, but are not limited to; telephone communication including answering calls, email correspondence, coordinating meetings, filing, inputting and maintaining data, drafting and submitting expense reports, accurately preparing written documents such as letters, memos, and any other administrative tasks as requested by the Sales Team.

Examples of Duties (includes but is not limited to the following):

• Provide administrative and customer support to the Sales Team
• Prepare sales- related documents throughout the sales process (e.g. proposal and contracts)
• Gather materials and assemble information packages (e.g. brochures, promotional materials)
• Create and maintain computer- and paper- based filing and organization systems for records, reports and documents
• Compile, copy, sort, and file records of office activities, business transactions, and other activities
• Assist Sales Managers with site inspections
• Act as a liaison between the sales and operations teams
• Take inquiries and route to the appropriate manager
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Perform additional duties and projects as assigned

Position Requirements:

• Ability to speak, read, write and understand English
• Professional demeanor appropriate for a luxury environment
• Previous experience in an administrative role preferred but not required
• Experience in sales and/ or hotels, preferred
• Ability to respond to guest requests with a high level of patience, diplomacy and tact
• Strong organizational skills with attention to detail
• Ability to operate computers with proficiency in MS Office suite software
• Proper telephone etiquette necessary and comfortable with interaction with guests and the public
• Ability to follow written and/or verbal instructions
• Ability and experience in setting up and maintaining filing systems
• Must always maintain professionalism, demonstrating courtesy and respect to guests and co-workers