Financial Aid Counselor

The Financial Aid Counselor provides comprehensive financial aid counseling and advising prospective and current students and their families. This position plays a crucial role in assisting students in maximizing their financial aid eligibility and understanding the financial aid process and their responsibilities. #KeystoneRising

View this position at https://www.keystone.edu/2024/09/09/financial-aid-counselor/ for additional information and to apply online.

Responsibilities

• Provide individualized financial aid counseling to prospective and current students, including one-on-one meetings, workshops, and presentations.
• Assist students in completing the Free Application for Federal Student Aid (FAFSA) and other financial aid forms.
• Evaluate students’ financial aid eligibility based on federal, state, and institutional criteria.
• Advise students on various financial aid options, including scholarships, grants, loans, and work-study programs.
• Act as a liaison with the College’s third-party vendor to process and award financial aid packages to eligible students.
• Monitor student compliance with financial aid regulations and requirements.
• Resolve financial aid-related inquiries and problems.
• Maintains tuition remission records.
• Maintain accurate and up-to-date financial aid records.

Qualifications

• Ensure accuracy in reviewing and processing financial aid applications, verify information, and determining eligibility.
• Ability to manage multiple tasks, deadlines, and responsibilities efficiently.
• Provide a high-quality service to students and families, ensuring a positive experience throughout the financial aid process.
• Ability to handle difficult situations and resolve conflicts with tact and professionalism.
• Maintaining the confidentiality of student information and financial records.
• Maintain accurate and organized records of financial aid applications, awards, and correspondence.
• Ability to explain complex financial concepts and procedures to students, parents, and colleagues clearly and concisely.
• Familiarity with federal financial aid programs like FAFSA, Pell Grants, and student loans, as well as state-specific aid programs.