Account Manager

Description

Knight's Redi-Mix is seeking to hire a full-time Account Manager in our Southern Division to promote and sell ready-mix concrete products through the building and cultivating of relationships with existing and potential customers, while representing and promoting the values and mission of the organization. This position will primarily focus on the commercial market in the South, covering our Beaufort, Savannah, Bluffton, Hilton Head, Okatie, Pooler, and Richmond Hill locations.

Our Account Managers earn a competitive wage based on experience. We also offer generous benefits including medical, dental, vision, short-term disability, voluntary life insurance, a 401(k) plan with company match, and company-paid life insurance and long-term disability insurance. Our team also enjoys paid time off, paid holidays, and an annual work boot allowance. If this sounds like the opportunity for you, apply today!

ABOUT KNIGHT'S REDI-MIX

Established in 1995, Knight's Redi-Mix is a family-owned concrete company that produces environmentally conscious, high-quality concrete. Our concrete can be used in projects ranging from industrial, commercial, and utility to marine and agricultural. Instead of using readily available products that are mixed on-site, we mix the concrete for each customer's project according to their specifications at our Georgia batching plants, then transport it by truck so it is ready to use when we arrive.

With our competitive pay and benefits, we pride ourselves on providing the highest quality work environment for our team members. Our business is growing and that translates into growth opportunities for our employees. Every employee we hire is welcomed into our family - that's the reason many of our current staff have been with us for over 20 years. It might sound cliche, but we really do treat each other like family and work together to accommodate one another. It's easier to accomplish anything when you're working alongside someone you trust. You'll be sure to find those people here.

JOB DUTIES

• Perform all job duties in accordance with company safety and environmental policies and procedures without exception.
• Adhere to all company policies and procedures.
• Promote and adhere to company values.
• Prepare quotes for customers providing information on pricing in accordance with established pricing matrix, quality of products, and services. Place orders with appropriate department and monitor production and delivery of order.
• Develop and maintain relationships with key and target accounts to assure total customer satisfaction, business partnerships and growing levels of commercial, residential and/or utility activity.
• Confer with corporate management to plan business objectives, coordinate functions and operations between departments, and to establish responsibilities and procedures for attaining objectives.
• Develop and execute a plan to maintain contact with customers within assigned territories to ensure customer satisfaction and build strong personal relationships with company owners and other key personnel with products and services and to develop additional needs.
• Troubleshoot customer complaints/problems regarding billing, quality, quantity, and service. Provide efficient resolutions to instill customer satisfaction. Assist Billing and Credit departments in resolving account issues.
• Actively participate in networking events and trade associations, and area chambers to promote Company products and services. Entertain customers to develop and enhance effective customer relations.
• Assist customers and Quality Control in expediting required mix design submittals.
• Perform project research and review concrete specifications to submit to QC for verification and approval prior to bidding projects.
• Develop an understanding and monitor the performance of each contractor in areas such as credit, pricing, delivery efficiency and purchasing habits. Assist accounting department with billing issues and collections on customer accounts.
• Ensure that all Company safety policies and regulations are followed at all times.
• Notify the Safety Manager of any current or potential safety problems.
• Ensure that the Company environmental policies and regulations are followed. Notify the Safety Manager immediately of any current or potential environmental problems.
• Performs other tasks as assigned by the Sales Manager.

Requirements

QUALIFICATIONS

• Valid state driver's license.
• Bachelor's degree preferred.
• Three (3) to five (5) years construction industry experience preferred, preferably in the target market.
• Excellent interpersonal skills and customer-focused philosophy.
• Must be able to communicate effectively with people at all operations levels.
• Must have experience in budget and goal preparation, contract negotiation and program development.
• Computer proficiency including Word, Excel, and Power Point.
• Have good mathematics skills including use of feet, inches, and fractions.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Equal Opportunity Employer / Drug Free Workplace