What are the responsibilities and job description for the Front Desk Staff Amberly position at Kuester Management Group, LLC?
Job Description
Job Description
Front Desk Staff
Starting in 1975 and building its reputation on a strongly held family foundation, Kuester Management Group began its endeavor as one of the Carolinas' leading association management companies in 2001. We provide a full range of community management services; working alongside builders, developers, board members, and community associations, our breadth and seamlessness of capabilities allows us to utilize our expertise to provide customized solutions to all. The purpose of this role will be to bring innovation and professional guidance to a large-scale community in Cary, NC.
Responsibilities
Report to and collaborate with the Lifestyle department to schedule, coordinate and execute logistics for all events. Maintain a high degree of service and anticipation to ensure successful seminars, meetings, performances and social events. Servicing events including set up and tear down at Amberly Masters
- Open Lobby and maintain cleanliness
- Answer phone- transfer calls, listen to messages, answer general questions regarding the community
- Issue resident clubhouse entry key tag, and update information
- Update website- read and respond to emails, access documents, send email blasts
- Distribute mail / packages.
- Manage key sign-outs for vendors and owners.
- Maintain record of office supplies for re-ordering
- Be aware of / able to implement inclement weather procedure
- Frequent pool area checks to ensure that all patrons have appropriate wristbands.
- Work order generation / tracking / completion in
- Relationship building with teammates, owners, guests
- Lobby cleaning (sweeping, vacuuming, window cleaning, etc.)
- All other tasks asked by supervisors.
Skills / Requirements