Communications Designer (CX)

Skills Required: Develop and execute multi-tiered communication plans, including creating content for various channels such as emails, newsletters, intranet, presentations, and internal social channels.

• Monitor and evaluate the effectiveness of communications initiatives and campaigns, making recommendations for improvement as needed

• Effectively articulate complex concepts and ideas to a diverse audience through a variety of communication mechanisms in a timely and consumable manner.

• Manage multiple projects from proof of concepts to publication, gaining feedback and measuring success, across different mediums at the same time; planning for both internal IT audience and external corporate wide audience. Make recommendations based on research and user testing that help deliver the best communication experience for users.

• Understand CX design, industry communication standards, trends and leverage them to support program objectives. Ensure content is consistent across presentations, platforms, and channels, is relevant to users, aligns with organization objectives, and brand standards.

• Strong writing skills & familiarity with AP Style

Experience Required: 3 years’ experience in communications, change management, or a related role.

• Strong writing, editing and storytelling skills. Ability to work effectively in a fast-paced, deadline-driven environment, managing multiple projects simultaneously.

• Excellent interpersonal skills, with the ability to build strong relationships and collaborate across various levels of the organization. Detail-oriented with strong organizational and problem-solving skills.

• Familiarity with internal communication and social media platforms, content scheduling tools, and analytics

• A creative mindset with a sharp eye for visuals, trends, and building positive employee experiences. Proactive, organized, and eager to learn and grow in a dynamic global environment

• Graphic design, video editing, or multimedia skills

Education: Bachelor's degree in Communications, Marketing, Organizational Psychology, Business, or a related field strongly preferred

Job Types: Full-time, Contract

Pay: $65.00 - $70.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: On the road

Salary : $65 - $70