Therapeutic Case Manager

The Drop-In Center Therapeutic Case Manager (TCM) collaborates with other Housing Department staff to serve as the entry point into all HUD residential programs. The Therapeutic Case Manager leads clinical efforts to match homeless and unstably housed youth with appropriate services. The Therapeutic Case Manager maintains a caseload of 20 to 30 high needs youth, develops Individualized Case Plans and monitors their progress towards their goals. In addition, the TCM provides brief counseling services to clients, deescalates conflicts and crisis situations and assists clients in other mental health and medication matters. The Therapeutic Case Manager also collaborates with other staff to provide life skills training and other socio-cultural activities to support their successful transition to self-sufficiency.

JOIN US AND SUPPORT YOUTH TO LIVE, WORK, AND STUDY WITH DIGNITY, HOPE, AND JOY!

LAYC/MMYC is an organization that makes a difference in our community. We invite you to join our talented staff and become a part of an organization that is known for its commitment to excellence, mission, and respect for youth.  We value diversity as a strength, with 85% of our staff identifying as people of color. We prioritize recruiting and supporting staff who have shared life experiences as our youth. 

LAYC/MMYC’s mission is to empower a diverse population of youth to achieve a successful transition to adulthood, through multicultural, comprehensive, and innovative programs that address youths' social, academic, and career needs. To achieve that mission, LAYC/MMYC provides services and opportunities to approximately 5,000 individuals annually to support academic achievement, promote healthy behaviors, and guide youth toward successful adulthood. LAYC/MMYC also conducts advocacy and public policy work to broaden opportunities for youth.

LOCATION: Washington, DC

COMPENSATION: $55,000-$60,000

COMPETITIVE BENEFITS

In addition to a friendly work environment, we are pleased to offer the following benefits to our employees.

• Medical, dental, and vision plans with prescription coverage
• Employer-paid life insurance
• Voluntary long-term disability and supplemental life insurance
• Matching 401(k) program beginning at hire
• Ten days paid vacation leave per year, increasing to 20 with tenure, 12 days paid sick leave per year, 12 paid holidays per year
• Eight weeks paid parental leave, including adoption and foster care
• Health club discounts
• One to two days per week of telework for most positions
• Education Assistance

ESSENTIAL RESPONSIBILITIES

• Conducts intake assessments and provides community referrals to all new Drop-in center clients.
• Is available to conduct one-on-one counseling sessions with youth on a weekly or monthly basis. 
• Provides crisis intervention and de-escalation of conflict, as well as reporting Unusual Incidents to DHS.
• Acts as a liaison with other crisis services providers in the District of Columbia. 
• Enters all case notes and appropriate data into ETO system and HMIS daily.
• Assists clients, as appropriate, in scheduling appointments with other social service providers.
• Implements the Service Prioritization Decision Assistance Tool (SPDAT) with clients and enters assessment information into the Homeless Management Information System (HMIS).
• Maintains clients notes up to date, including gathering appropriate documents for case files and requests necessary information from outside agencies. 
• Facilitates group life skills workshops and other youth support groups at least once every week.
• Provides in depth skills development (life skills, career development, etc.) on an individual basis for youth as needed.
• Works with community agencies, school leaders, and LAYC/MMYC program staff to develop and foster an effective coordination of services for youth. 
• Provides support to street outreach requirements included but not limited to community canvassing, tabling events and yearly homelessness counts. 
• Represents the LAYC on various city-wide committees dealing with youth homelessness. 
• Collaborates in maintaining working space and organizing youth designated areas. 
• Assists in creating and maintaining safe space for all youth at the Drop-in center.
• Performs other duties as assigned by the Program Manager.

EDUCATION & EXPERIENCE REQUIREMENTS

• Master’s Degree in Social Work or related field preferred.
• Minimum three years of significant experience working with at-risk youth.
• Experience in managing crisis situations.

SKILLS & QUALIFICATIONS

• Knowledge of community and local resources in DC and Maryland.

• Ability and desire to maintain a flexible schedule (including late nights and weekends).
• Knowledge of case management, monitoring and reporting.

• Bilingual or fluent/proficient: English and Spanish required.
• Complete criminal and child abuse/neglect clearances.

• Flexible, energetic, positive individual with commitment to youth development in a high quality, respectful environment.
• Ability to work well and communicate with culturally diverse populations.
• LAYC/MMYC requires the COVID-19 vaccine of all its employees. You will be asked to provide proof of vaccination at the time of your interview and at your onboarding.  

PHYSICAL REQUIREMENTS

This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs. May require the ability to travel locally and/or regionally. 

LAYC/MMYC is an equal opportunity employer committed to providing opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status, or status within any other protected group.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

TO APPLY 

Please submit a cover letter and resume.