Collections Specialist

LHH has partnered with a growing client in the Brownsburg, IN area to identify a Collections Specialist for their team!

Job Description: We are seeking a detail-oriented and proactive Collections Specialist to join our finance team. The ideal candidate will have a strong background in accounts receivable and collections, excellent communication skills, and the ability to handle sensitive financial information with integrity and discretion.

Key Responsibilities:

• Manage and oversee the collection of outstanding accounts receivable from clients.
• Contact clients via phone, email, and mail to follow up on overdue payments.
• Negotiate payment plans and terms with clients to resolve outstanding balances.
• Maintain accurate and up-to-date records of all collection activities and communications.
• Collaborate with the finance team to reconcile accounts and ensure accurate financial reporting.
• Prepare and present regular reports on collection activities and outstanding accounts.
• Identify and escalate complex collection issues to management as needed.
• Provide exceptional customer service and maintain positive client relationships.

Qualifications:

• Proven experience as a Collections Specialist or in a similar role.
• Strong understanding of billing and collections processes.
• Excellent communication and negotiation skills.
• Proficiency in Microsoft Office Suite and accounting software (e.g., QuickBooks, SAP).
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and the ability to handle difficult situations with professionalism.
• High school diploma or equivalent; associate or bachelor's degree in finance, accounting, or a related field is preferred.

Additional Details:

• Contract to Hire
• Onsite
• $22-25/hr

To be considered please apply today!