Alumni Coordinator

Description

Job Summary:

The Alumni Coordinator will play a crucial role in maintaining lasting relationships with individuals who have completed treatment programs at Mainspring Recovery. The coordinator will develop, implement, and manage an alumni program that supports the ongoing recovery journey of former clients, fosters a sense of community, and encourages continued engagement with the facility. This position is ideal for a passionate individual with a deep understanding of addiction recovery, strong interpersonal skills, and a commitment to supporting individuals in maintaining long-term sobriety. 

Responsibilities Include:

1. Alumni Engagement:

• Build and nurture relationships with alumni, creating a supportive network that encourages ongoing recovery and personal development. Act as a point of contact for alumni seeking guidance or resources. 

2. Program Development: 

• Develop, implement, and evaluate programs designed to support alumni in their recovery process, including events, webinars, support groups, and peer mentorship opportunities. 

3. Communication & Outreach:

• Regularly communicate with alumni via email, phone, social media, and newsletters to keep them informed about upcoming events, recovery resources, and news from the facility.  

4. Event Coordination: 

• Plan and facilitate alumni events such as reunions, workshops, support groups, and recovery-focused community activities. 

5. Resource Management: 

• Provide alumni with relevant resources, including continued therapy options, local recovery meetings, and community support services. 

6. Data Management: 

• Maintain up-to-date records of alumni, including contact information, engagement history, and any follow-up care or needs.
• Ensure privacy and confidentiality in compliance with relevant laws and facility policies. Manage all aspects of the alumni app (Cared For). 

7. Advocacy & Support:

• Serve as an advocate for alumni, ensuring they have access to appropriate aftercare and helping them navigate challenges in their recovery journey.
• Identify opportunities to connect alumni with new or emerging support systems.

8. Collaboration: 

• Work closely with the clinical, admissions, and case management teams to ensure seamless communication between the alumni network and current clients, as well as identify opportunities for alumni involvement in facility programming (e.g., guest speaking, mentoring). 

9. Outreach and Recruitment:

• Collaborate with the marketing team to promote the alumni program and engage former clients in maintaining a connection with the facility.  

10. Monitoring Progress:

• Track alumni progress and outcomes, conducting periodic check-ins to ensure sustained recovery and identify needs for additional services or support. 

11. Other:

• Performs all other duties as assigned. 

Qualifications

Minimum Qualifications:

EDUCATION/CREDENTIALS:

• Certification or training in addiction counseling or peer recovery management.
• Bachelor’s degree in social work, psychology, or related field is preferred. 

EXPERIENCE

• Minimum of 2-3 years of experience in a behavioral health, substance abuse, or recovery-related field.
• Experience in outreach, community building, or alumni relations is highly desirable. 

KNOWLEDGE/SKILLS

•    Strong interpersonal and communication skills, with the ability to relate to individuals at all stages of recovery.   
•    Empathetic and non-judgmental approach with a commitment to supporting individuals in their recovery journey.   
•    Organizational and event planning skills, with the ability to manage multiple projects simultaneously.   
•    Proficiency with office software and CRM systems for data management and outreach purposes.   
•    Ability to maintain confidentiality and handle sensitive information with professionalism.   
•    Understanding of addiction and recovery, including common challenges faced during the post-treatment phase. 

Mainspring Recovery conducts as needed, job-related background checks, fingerprints, drug testing, TB testing, verification of employment history and/or reference checks prior to employment.

Mainspring Recovery is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation, or executive order, including veterans and individuals with disabilities.

EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.

Job Type: Full-time, direct care position, travel up to 50% between Dumfries and Lynchburg sites