What are the responsibilities and job description for the Technical Engagement Manager position at Metasys Technologies?
Technical Engagement Manager
Atlanta, GA (onsite)
Key Responsibilities :
- Client Engagement :
- Act as the primary point of contact for clients, ensuring clear communication and alignment of project goals.
- Build and maintain strong client relationships by understanding their business needs and technical requirements.
- Project Management :
- Oversee end-to-end project delivery, from requirements gathering and planning to execution and closure.
- Develop project plans, timelines, and budgets, and ensure adherence to these throughout the project lifecycle.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Technical Leadership :
- Collaborate with technical teams to design, implement, and deliver high-quality solutions.
- Provide technical guidance and ensure that solutions align with industry best practices and client expectations.
- Cross-Functional Collaboration :
- Work closely with internal teams, including developers, designers, and QA engineers, to deliver solutions on time and within scope.
- Coordinate with sales and account management teams to identify upsell opportunities and support business growth.
- Reporting and Documentation :
- Prepare and deliver regular status updates and reports to stakeholders.
- Maintain comprehensive project documentation, including technical requirements, plans, and client communications.
- Required Skills and Qualifications :
- Technical Expertise :
- Strong understanding of software development processes, cloud technologies, and system integration.
- Experience with tools and platforms such as AWS, Azure, or other cloud environments.
- Project Management :
- Proficiency in project management methodologies, including Agile, Scrum, and Waterfall.
- Experience with project management tools like Jira, Trello, or Microsoft Project.
- Client-Facing Skills :
- Exceptional communication and interpersonal skills.
- Proven ability to manage client expectations and deliver solutions that meet or exceed expectations.
- Experience :
- Minimum 5-7 years of experience in technical project management or a related role.
- Previous experience managing multiple projects simultaneously.
- Problem-Solving Skills :
- Ability to troubleshoot technical challenges and provide innovative solutions.
- Strong analytical skills to assess project risks and opportunities.
- Education and Certifications :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- PMP, Scrum Master, or other relevant certifications (preferred).
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
