What are the responsibilities and job description for the Butler - Mandalay Bay position at MGM Resorts International?
Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
THE JOB:
As a Butler I, you will be responsible for inspecting, preparing and coordinating suites for the guest. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
THE DAY-TO-DAY:
Maintain accurate property information through daily use of talent portal, email and other forms of communication.
Prepare suite prior to guest arrival and coordinate room service set-up with special requirements guest may have.
Provide food and beverage service to designated suites; coordinate orders with Room Service Manager on duty to assure proper order is given and received.
Coordinate with Housekeeping to ensure that rooms are kept in superior condition at all times.
Maintain butler pantry and equipment to be kept up to company standards.
AN IDEAL CANDIDATE:
High school diploma or equivalent.
Experience in Butler, luxury resorts, or fine dining service.
Strong knowledge of formal service protocols, etiquette, and household management.
Exceptional communication and interpersonal skills.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off shift.
Healthcare, financial, and time off benefits.
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
Are you ready to JOIN THE SHOW? Apply today!
