What are the responsibilities and job description for the Front Desk Representative - Borgata position at MGM Resorts International?
The SHOW Comes Alive At MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The Job
Are you passionate about creating unforgettable guest experiences? As a Front Desk Representative, you'll be the first to greet our guests, setting the stage for extraordinary moments.
THE STARTING RATE: $17.00
The Day-to-day
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14611
Are you ready to JOIN THE SHOW? Apply today!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
The Job
Are you passionate about creating unforgettable guest experiences? As a Front Desk Representative, you'll be the first to greet our guests, setting the stage for extraordinary moments.
THE STARTING RATE: $17.00
The Day-to-day
- Welcome guests to the property and MGM Resorts, providing excellent service, anticipating needs, and resolving any issues.
- Ensure smooth check-ins and check-outs for early/late arrivals, walk-ins, and all related tasks.
- Enhance guest experiences by offering upgrades when available
- Collaborate with Housekeeping and other departments to meet guest requests and expectations.
- Accurately process charges, payments, and transactions while following cash handling procedures.
- Manage key issuance while ensuring guest security, privacy, and a seamless experience throughout their stay.
- High School Diploma, GED or equivalent
- Work varied shifts, to include weekends and holidays
- Strong communication skills in English, both written and verbal.
- Ability to recognize and respond to individual needs, handling situations calmly and professionally.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and office equipment (phone, copier, fax).
- Well-organized, able to meet deadlines and manage time efficiently with attention to detail.
- Strong listening and judgment skills.
- Knowledge of room capacities and amenities.
- Excellent customer service and interpersonal skills for effective communication.
- Professional appearance, following company grooming standards.
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on shift
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14611
Are you ready to JOIN THE SHOW? Apply today!
Salary : $17
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