What are the responsibilities and job description for the Poker Floor Supervisor - Borgata position at MGM Resorts International?
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
It is the primary responsibility of the Poker Supervisor to directly oversee the day-to-day activities of all non-management personnel in the Poker Room during an assigned shift while providing quality service to all guests. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
THE DAY-TO-DAY:
Supervise assigned operational functions consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives
Supervise the delivery and measurement of guest service consistent with the company’s core service standards and brand attributes
Create a work environment that promotes teamwork, recognition, mutual respect and employee satisfaction
Actively listen to employees and customers for input to provide ideas and suggestions for new products, services, technology and processes to ensure company’s competitive position and in anticipation of changing customer needs
Greet players and maintain the list for seating them into the poker games
Explain games and procedures and assist the guests with any necessary requests
MINIMUM REQUIREMENTS:
High school diploma or equivalent
Two (2) years Poker Dealer or Poker Supervisor
Work varied shifts, to include weekends and holidays
THE IDEAL CANDIDATE:
Takes pride in their work
Looks forward to working with a team to provide positive experiences
Describes themselves as detail-oriented
Enjoys helping others and likes to make a good impression
Can handle multiple tasks at one time
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
Are you ready to JOIN THE SHOW? Apply today!
