What are the responsibilities and job description for the Administrative Assistant position at Midland States Bank?
At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.
Position Summary
The Administrative I is responsible for clerical duties involved with maintaining an efficient office operation. It is a position that provides a wide variety of general support to multiple departments.
Primary Accountabilities
- Managing office communications—fielding organizational phone calls, emails, and traditional mail
- Maintaining office services, including IT resources and facilities (This includes fielding technical questions and service requests.)
- Collaborating across departments to help plan events and initiatives
- Coordinating travel plans, making itineraries, and completing bookings
- Scheduling and managing calendars
- Maintaining contact lists
- Keeping the office filing system in order
- Representing office interests in relationships with external associates, including vendors, consultants, and clients
- Preparing and submitting expense reports
- Tracking and ordering office supplies
- Providing as-needed support to managers, and executives
- Keeping shared office spaces organized
- Handling incoming and outgoing packages and mail
- Assist with external customer service needs.
- Assist with internal customer service needs to ensure smooth processes.
Position Qualifications
Education/Experience:
- 0-3 years of administrative experience
- Knowledge of banking industry
- Strong Microsoft Word, PowerPoint, Outlook and Excel experience.
- Demonstrated attention to detail.
- Excellent communication skills.
- Experienced as an organized self-starter.
- High School Diploma.
Competencies/Other Skills:
- Business insight
- Cultivates innovation
- Drives results
- Makes sound decisions
- Being a brand champion
- Collaborates
- Communicates effectively
- Customer focus
- Being Authentic
- Emotional Intelligence
- Self development
- Being flexible and adaptable
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at HR@midlandsb.com.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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