CEEC Student Worker I

Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233

Department: Career & Experiential Education Center (CEEC)

Status: Non-Exempt

Supervisor Contact Information: Corey Watt, Director Career and Experiential Education Center, Corey.Watt@msj.edu, 513-244-4824

Pay: The Student Employee Pay Wage Policy can be found on myMount

Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester.

Purpose: Manage social media, assist with events, administrative tasks, and provide support to the CEEC.

Primary contacts: CEEC staff, students, faculty, staff, employers, visitors and other members of the University community.

Supervision Received: Works toward a previously defined objective with little supervision and uses a wide range of procedures; plans and arranges own work based on deadlines; refers people and situations direct supervisor or Director as appropriate.

Duties/Responsibilities:

• Greet and assist students, faculty/staff, employers, and visitors in the Career Center.
• Make copies, send facsimiles, answer phones, take/retrieve messages, manage email/calendars/schedules, and other basic functions related to business and office operations.
• Collaborate and communicate with CEEC staff, co-op students, student workers, and others to complete assigned projects in a timely manner.
• Assist in organizing materials for class preparation, meetings, activities, events, or office use.
• Provide support to staff members with the preparation and execution of CEEC sponsored events.
• Manage all social media accounts (e.g. Twitter, Facebook, Instagram, LinkedIn) for CEEC by developing/sourcing content, scheduling posts, creating graphics, writing stories, and/or taking photographs as needed.
• Maintain physical and Instagram Career Wear stores by managing inventory, posting products, promotion of services, and assisting students with professional dress needs.
• Maintain inventory of CEEC promo items and assist with organizing office/storage areas, with opportunity to assist with ordering
• Assist with Talent Opportunity Program events and meetings as necessary.
• Other duties as assigned.

Skills/Attributes:

Customer Service

• exhibit a "student/customer first" orientation in providing exceptional service in all responsibilities and interactions; demonstrating versatility in handling people and situations
• adapt quickly to changing priorities, responsibilities, needs, and expectations; anticipate and identify needs of others
• demonstrate a high energy, enthusiastic approach to duties

Teamwork

• communicate, cooperate and collaborate with others to achieve established goals
• be dependable by working scheduled hours and arriving on time
• assist in various responsibilities as appropriate within the CEEC and Academic Affairs Division as required

Communication

• develop and nurture an effective, productive and respectful rapport and working relationship with students, employers, faculty and co-workers, and various campus and community constituencies maintaining appropriate level of professionalism
• demonstrate strong written, verbal, telephone, and electronic (email, social media and internet) communication skills
• ability to communicate clearly and concisely, both verbally and in writing
• ability to create effective materials to promote program and goals
• demonstrate empathy in relating to different people from a variety of backgrounds and situations
• ability to work with multiple programs and balance multiple tasks

Accuracy

• maintain a high level of accuracy, consistently reviewing work to detect errors, oversights or omissions

Initiative

• demonstrate creativity
• accomplish tasks with follow through to completion
• ability to perform tasks as appropriate with or without direct supervision
• organize workload to meet deadlines related to planning and implementing programs and events
• maintain a clean and professional work space

Technical

• proficient in Microsoft Office, social media programs
• ability to work with and maintain online databases
• Desire to continue to enhance computer and social media skills as necessary to keep up with changing technology

Qualifications:

• Currently enrolled student at Mount St. Joseph University
• Matriculating in a baccalaureate degree program.
• Must meet Federal Work Study Program requirements
• At least junior in good standing with demonstrated communication (written and verbal), and computer skills, including Microsoft Office products, Social Media, etc.
• Previous knowledge and use of social media and marketing and experience with Adobe Design programs and/or videography a plus. 
• Ability to work on own initiative, independently, and to deadlines
• Well organized, punctual, and reliable
• The ability to communicate sensitively and tactfully, both orally and in writing, with individuals at all levels within the University.

To apply, please submit an application as well as send cover letter and resume to: career.center@msj.edu.

A review of resumes will begin immediately and continue until the position is filled.

Please click here to review the University's Non-Discrimination Policy.

Mount St. Joseph University is an Equal Opportunity Employer